Contact HEYTEA

Contact HEYTEA Support


Company Name:

About: The official HEYTEA Go app is now launched! Order HEYTEA online, choose from a
rich variety of drink categories, customize your HEYTEA and easily locate your
nearest HEYTEA stores on. Log in to HEYTEA Go now and embark on a whole new
tea-drinking experience.


 
  2024-11-10

HEYTEA Customer Service 👿🤬😡😠💢😤

HEYTEA Contact Information

Listed below are our top recommendations on how to get in contact with HEYTEA. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HEYTEA. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).







Read 3 Customer Service Reviews 😭😔💔

4.2 out of 5

Payment system is broken

2024-11-30

by Squishypenguin123

I tried paying with credit card and it said payment failed and i ended up going in person to order the drinks. When i get home I see that my card was still charged for the online order. Called the store and they said they can’t do anything about it unless i go in person. Terrible app, terrible experience!

Useless because you could never order it

2024-12-01

by Sago Milktea

I try to order but the system doesn’t let me order. I was able to do it once but that was the last. Please upgrade your store to 2 cashiers so that it’s faster and less stress for one cashier.

Does not support Apple Pay/Credit Card

2024-12-02

by Shyyn33

This app targets overseas customers, but it lacks support for Apple Pay as a payment method and doesn't accept credit card payments; that option is merely for show. Makes one wonder if Heytea really wanted oversea businesses?


Have a Problem with HEYTEA? Report Issue




Why should I report an Issue with HEYTEA?

  1. Pulling issues faced by users like you is a good way to draw attention of HEYTEA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a HEYTEA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HEYTEA.


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