Contact Check in Support
Company Name: Wix.com Inc.
About: The Check-in by Wix app takes the stress out of event door management. Whether
you’re planning a small club event or selling out a large venue, you can use
the app to simply check-in guests on the go, take payments, manage staff, view
stats in real-time and much more.
Check in Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: android.check-in@wix.com
Website: 🌍 Visit Check-in Website
Privacy Policy: http://www.wix.com/about/privacy
Developer: Wix
Privacy & Terms:
https://support.wix.com/en/article/about-wix-payments
3 Most reported problems 😔💔
Worst Wix App
by PR_Bud
Can’t log in. Keeps looping with the captcha. Needs to contact support that takes days to reply. Avoid this service and in general.
Unable to use app
by HeyCallMeSocks#2993
Poor instruction
Resort Manager
by LP BROZIK
I’ve been using the Check-in by Wix app on an iPad, and while it works well for manual check-ins and QR code scanning, it lacks Bluetooth barcode scanner support—which is a major limitation for my business.
Many check-in processes rely on external Bluetooth scanners for speed and efficiency, especially when handling high-volume events or customer entries. Right now, having to use the iPad’s camera for scanning is slow and not always reliable in different lighting conditions. Adding support for external Bluetooth scanners would make this app significantly more useful for businesses that require fast, hands-free check-ins.
Wix, please consider adding this feature in a future update! It would be a game-changer for event organizers and businesses managing access control. Until then, I’ll have to look for alternative solutions.
Have a Problem with Check-in by Wix? Report Issue
Why should I report an Issue with Check-in by Wix?
- Pulling issues faced by users like you is a good way to draw attention of Check-in by Wix to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Check-in by Wix customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Check-in by Wix.
