Contact Microsoft PowerPoint Support

by Djcomfycomf

I’m not really someone who writes reviews, especially when the issue I’m writing about has been written before but honestly the fact that the same issue still hasn’t been resolved is frustrating. Any time I try and use the app on my iPad, it crashes. I have forced closed, deleted and re-downloaded the app, restarted my iPad, factory reset and still nothing, the app still crashes. I understand that things happen and apps wont always work the way you need them to but this is super ridiculous. I downloaded PowerPoint so that it would be easier for me to take notes during class but it may be better for me to hand write my notes given the fact that I can’t even get the app open when I need it. I don’t care for a glitter pencil especially when the app is constantly freezing and crashing when I need it. Please resolve the problems the users actually care about so that we can properly use the app. Thank you in advance.

by Megs1019as

Recently bought a brand new iPad Air and Apple Pencil for the sole purpose of using it for school (I am a nursing student). I cannot even use this app, because whenever I open it so I can write notes onto the slides during class, it crashes. Sometimes I can’t even get as far as the app completely launching before it crashes. I have the same issue when I try to save any notes I have taken that way they aren’t totally gone, crashes before it will even save/send. I’ve done all the troubleshooting I can that I have found suggested by Microsoft and none of it solved the problem. Based off of what I’m reading, this has been an issue for several months and has gone unanswered and unresolved by Microsoft. I am just very disappointed and frustrated that I spent so much money not even two weeks ago on this iPad and Apple Pencil and cannot use it for the main reason it was purchased due to the bugs in this app. Please fix this!!

by Deezey311

The new update is a huge down grade. You now get glittery pens - but functionality has been lost.
I used to be able to shrink the size of the powerpoint slides and type in the note section along side - which was carried throughout the powerpoint file. Now every time I switch a slide, it is MAXIMIZED to the largest size possible - and I have to re-shrink it down again and again. Even worse, the slide can no longer be moved to the side to accommodate the note space so that you can view the slide and notes fully and simultaneously side-by-side. Not only that, but every time I minimize the application to jump on safari powerpoint restarts completely, and I lose my place in the slides. These complaints may not seem like a huge deal, but for someone who is in PA school and sits through 6 hour lectures, these are huge disappointments and annoyances. I’ve used powerpoint since I began college 6 years ago, but I will be using another app if these problems aren’t fixed soon.