🏷️ About: Tired of expensive taxis and a lack of convenient public transport? Vay puts the city at your fingertips with affordable, on-demand electric cars! Whether it’s a quick errand, a short one-way trip, or exploring hidden gems, Vay lets you zip around town your way – moving from your couch to your favorite city spot like never before. Get rolling with Vay: - Pay-Per-Minute & Guaranteed to Save: No minimums, no hidden fees.
I have never had a more frustrating experience with a company than I’ve had with this app. This service is an absolute joke. The cars are unreliable, constantly breaking down or not starting at all, and when you need help, good luck getting through to customer service. Antonela, the representative I dealt with, was completely uninterested in actually solving my issue. It’s like they don’t care about their customers at all.
To make matters worse, this app has slashed their service areas, now only covering high-tourist zones and leaving locals without any options. So much for being a company that serves the community—they’ve made it clear they only care about tourists. They even brag about their $4.9 million in funding, yet they can't fix their app, their fleet of cars, or offer any sort of reliable service. It's honestly embarrassing.
Oh, and let’s not forget that they pay their workers terribly, (confirmed by thier indeed job postings and disgruntled employees that have shared this with me) which probably explains the lack of effort and terrible service. I was stuck in a car that wouldn’t unlock for *eight hours* overnight, and of course, customer service didn’t answer the phone. It was a nightmare.
I’m never using this app again, and I wouldn’t recommend it to anyone. If you enjoy wasting time, being stuck in a car that won’t unlock, and being ignored by customer service, then sure, give them a try. Otherwise, steer clear.
I recently used this app to get home after my classes, besides all the hidden fees (the initial ride and then a random $25 payment) I received wrong information about where I can and cannot drop off the car. Vay didn’t inform me where the nearest drop off location was to my house, so I ended up driving all the way back to school to leave the car. So what would have been a 15 min uber with a $7 charge was a $15 fee with an additional charge of $25 and an hour worth of driving around town. They don’t have an area in Vay where you can see your order history or even past receipts- so I have no idea what I’m being charged for and customer service is impossible to reach.
Such a joke. I FINALLY got someone to answer the phone at Support who affirmed they only have 7 cars in circulation in the Las Vegas market. The agent suggested if I need a vehicle and one isn't available that I should keep trying throughout the day until one frees up. LOL they can't be serious. Cool in concept. But immensely unreliable. perhaps what bothered me the most was calling during business hours and getting a voicemail. why even offer a support line if you're not going to monitor it!?? incredibly disappointing experience. Deleting app right now.
Good app but they need more vehicles a lot of the time it says “All cars have been reserved check back another time” and it’ll say that for awhile don’t use Vay if you have an interview lol
I have used the service a few times and the price can’t be beat.
We used this app two times recently in Vegas. Both times we actually had a driver deliver the car to us. Eli was the first driver. He was awesome and gave us a brief rundown of how it worked since it was our first time using this app. The second day we got Kimberly. She was really nice as well. I think that they were busy the two days we rented as it took a little longer for the cars to arrive. The second day it told me it would be less than 20 min and it took close to an hour before we had the car. Vay did not give a proper timeframe estimate. I have screenshots of Vay showing the time discrepancy if this app would like it. The car itself was clean except the computer screen had sticky fingerprints so it was kind of gross. Would potentially be nice to have something to clean this in the future. Vay worked great to start and pause the ride. We were staying at a hotel on the strip so we struggled to find parking to "return" the vehicle. I called customer support regarding this and was told to just find a free parking. Which It's kind of hard on the strip. Customer support should have suggestions or maybe a list of locations where we can drop off. Another suggestion would be to maybe partner with resorts like MGM and have a dedicated spot to leave the car? We ended up parking the car twice at the Orleans hotel because we knew we could safety park it there as their ground parking is free. The only issue is that this location must have a bad signal and the car couldn't end the ride. We had to call support twice and both times they ended it. The guy the second day tried to get us to randomly find street parking near there but we weren't too sure about the area as we were tourists so he finally agreed to letting us leave it there. All in all great experience I understand this is still new so there will be a learning curve. Can't wait to be in Vegas again and utilize this app
Awesome technology, can’t wait for them to expand to more cities!
I used this service all the time in Germany. Glad to see that is arriving to the US!
Was curious how easy it would be but I love the concept. If it had more availability I could get rid of my vehicles!
Vay has come in very useful for day to day travels. Whether I need to run a quick errand or just get around this app is always there!
Renting with this app is so simple and convenient. The vehicle arrives in a timely manner from the push of a button. When I’m done I don’t have to drive it to a drop off center either. So easy
Super user friendly and quite intuitive app. Such a great service when you don’t want to think about parking but don’t want to pay for taxi/uber!
The service is very straight forward. App was easy to use and the vehicle showed up in no time at all. It’s super useful for when I need to pick up lots of items as I use a motorcycle and it’s hard to get groceris. So this app makes it easier. I do appreciate the design of this companies vehicles as they don’t look like the clunky auto driving vehicles with tons of cameras and random plastic mounted to the sides and roof. This looks more modern and greatly appreciate the electric factor as I didn’t have to worry about gas.
The this app app is super neat. Its easy to use and the tele-driving feature is really convenient. I love how it brings a car to me without needing a driver inside. Vay works well and the whole experience feels super innovative. I definitely would recommend.
I have used this app a handful of times and wow how far we have come to be able to have a service like this. Everyone who delivers my car is so friendly and helpful. I hope to see this grow to other states!
I have a car and I live in vegas. However my car is not always reliable or big enough for the errands I need to run. I use this app a lot of the time in place of an Uber. The cars are so new and nice and clean unlike my old toyota😩 I really love this company and I'm excited for them to expand!
Just walk up to the vehicle, unlock using Vay , and you’re on your way. Very convenient. App works well to request a rental, activate stopovers and end the rental easily. When using a teledriver to deliver the vehicle to you, Vay lets you know where the driver is on their route to you.
This service has given someone like me the opportunity to do the things people with cars can do.. I haven’t owned a car in 13 years and to be able to rent a car for a few hours is wonderful.. can’t wait to see how the business develops…
Vegas baby
Great service best alternative to Uber or Lyft . I can’t believe how easy it is to book a car via Vay and how much cheaper it is compared to Uber and Lyft. I also love that I can drive the car myself and do as many stopovers on my way as I like. I told my friends all about it and they can’t believe it.
its super affordable and a better option than uber or lyft. the idea of being able to press a button and have a car come to you that you can drive yourself is a game changer
Yes. Vay - rent a car nearby is very safe to use. This is based on our NLP (Natural language processing) analysis of over 55 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Vay Is 41.2/100.
Yes. Vay - rent a car nearby is a totally legit app. This conclusion was arrived at by running over 55 Vay - rent a car nearby User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Vay Is 57/100..
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Tired of expensive taxis and a lack of convenient public transport? Vay puts the city at your fingertips with affordable, on-demand electric cars! Whether it’s a quick errand, a short one-way trip, or exploring hidden gems, Vay lets you zip around town your way – moving from your couch to your favorite city spot like never before.
- Instant Driverless Deliveries: Your car comes to you! Choose your starting point in our purple pick-up area and we’ll drop it off driverlessly within minutes.
You only pay for the time you use the car, and it’s guaranteed 50% less expensive than Uber, Lyft, or Taxis.
- One-way trips: You can end your trip anywhere in Las Vegas by self-parking the car in the white area.
- Pay-Per-Minute & Guaranteed to Save: No minimums, no hidden fees.
