Command Status

Published by Tuan Son Nguyen on 2023-10-29

Note 1: Commands for Alexa introduction: This application is useful for Amazon
Alexa devices: Echo, Dot, Show, Smart Home, Echo Auto,..

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Common Command Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Command app on iOS and Android devices. Solve all Command app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Command iPhone Issues and Solutions

Command iOS app crashes, not working, errors
Command iOS app network issues
Command on iOS has black/white screen

Command Android App Issues and Solutions

Command has errors/crashing/not working
Command server network connectivity issues
Command has black screen

Command iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Command app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Command app crashes or not working on Iphone (iOS):

Close and restart the Command app on iPhone
Update Command app to the Latest Version for iOS
Uninstall and reinstall Command iPhone app
Update your iPhone to the latest iOS version

Fix Command on iPhone unable to connect to server/internet connection issues::

To resolve Command network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Command black/white screen (blank screen) on iPhone:

Follow the Command iOS app troubleshooting guide Here →

Command Android App Issues and Solutions

Fix Command not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Command app issues:

Force Stop the Command App
1. On android, goto "Settings" » click Command app. » click "Force Stop".

Update Command to the latest version on PlayStore

Clear Command App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Command app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Command.

Fix Command unable to contact server/ Command internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Command » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Command » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Command on android.

Solve Command black/white screens issue on Android:

Follow the Command android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tuan Son Nguyen, developers of Command.

31.58% Contact Match

Developer: Amazon Mobile LLC

E-Mail: [email protected]

Website: Visit Command Website

66.67% Contact Match

Developer: SDE Dev Team

E-Mail: [email protected]

Website: Visit SDE Dev Team Website

About this app

This application is useful for Amazon Alexa devices: Echo, Dot, Show, Smart Home, Echo Auto,... Besides, you also can create Amazon Alexa custom this app by speaking in your language or English and then "this app for Alexa" app will automatically translate into Alexa's language. If language barriers make it difficult for you to communicate with Alexa, this is Command for you. You can talk with Alexa easily by using our built in commands. All commands that you can communicate with Alexa. The "this app for Alexa" app have instructions to help you setup your Amazon Alexa devices (Echo, Dot, Show, Light, Echo Auto, ...