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Company Name: Shenzhen Dianzhui Culture Technology Co., Ltd.
About: UBackup is a powerful application that can help you back up your precious photo
albums and contacts at any time. Compared with the space limit of iCloud,
UBackup does not require you to worry about insufficient storage space.
UBackup Customer Service ๐ข
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
85.71% Contact Match
Developer: IDrive Inc
E-Mail: [email protected]
Website: ๐ Visit IBackup Website
3 Most reported problems ๐๐
Easy to Use, No issues so far
by Supermari0622
Updated Review: Flash drive suddenly stopped working, every time i insert into my phone or ipad i get a pop up in Chinese that there was an error in connecting the drive. Now i have no way of accessing all the files i put on this thing. I dont know what to do at this point!
Old Review: haven't had any issues with the app and usb drive. It's pretty straightforward to use and move photos/videos over, i needed it to move media from my phone to my ipad and it's perfect for that.
Just wish there was a way to back up media to specific folders i made, they just all save to the flash drive and i have to copy them over to my folders which takes a long time to do in when it's over 1000files.
User Beware!!!
by Greekbuckeye
This app is so flawed and never works correctly! I bought a thumb drive to download my photos off of my iPhone and asked that I would use the garage app to download them. It will only download one photo at a time and gives it a long random name which is useless for storing and saves photos by the date last modified which will make it viewing the photos out of date in sequence from when they were originally taken on the phone. This app is a ridiculous waste and time to use and download photos and videos off a phone!
Possible hacker Trojan
by Isiskb1
It will save the jpegs, but not the file types and as soon as I allowed the app to communicate with the jump drive, I got a scam text telling me to call a number before $143 was charged to my Apple ID.
I bought a jump drive that would connect easily to my phone to save pictures, and the drive required that I download this app. Oddly enough the makers of this app also make the app for a different drive that I purchased for the same reason. That drive and app donโt work either. Beware!!!!!
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- Pulling issues faced by users like you is a good way to draw attention of UBackup to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a UBackup customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UBackup.
