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Company Name: Standard Chartered Bank
About: About SC Mobile: The new and improved SC mobile app offers a fast, secure, and
user-friendly mobile banking experience, designed to take care of its customers
banking needs on the go anytime, anywhere ! Indulge in effortless app interface
to get customized alerts, quick access to statements, dashboards, cards
management, making online bank transfers & much more. Prime features &
services: Home with Glance: With just one sw.
SC Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SC Website
Privacy Policy: http://www.standardchartered.com/common/html/datapp.html
Developer: Standard Chartered Bank PLC
3 Most reported problems 😔💔
Pethetic
by Norman Sid 786
I have tried registering the new app for the last 3 days. When it comes to the selfie part, the app gives error of poor lighting. I have tried every bit of instructions like white background open all lights in the room, then went outside in direct sunlight, tried all angles, but the error stays on the screen like the app is non functional. Tried switching camera permission on and of several rimes but no use. I don’t understand as to why banks like them thinks that people have time to waste and so to get them on pathetic apps like this.
Online Sign up doesn’t work
by Owsum App
The worst signup experience. I stood in the sunlight at 12PM to capture the picture required for opening the digital account and it kept saying poor lighting conditions. I don’t know why they make the digital account opening so hard it’s impossible to open an account with this pathetic app and third class user experience.
It looks like someone from 90s designed the app interface and than forgot to update it after that.
Latest version not logging in
by Atifghazi
Keeps on giving error SC mobile key registration unsuccessful. Not working even after reinstalling app. Looks like some security related changes had been made and rolled those out to user without first testing those! Website also not login in as it seems it is tied up to this new mobile key thing which is not working. Hire some QA guys to do testing before you roll out updates. My account is completely inaccessible now.
Have a Problem with SC Mobile Pakistan? Report Issue
Why should I report an Issue with SC Mobile Pakistan?
- Pulling issues faced by users like you is a good way to draw attention of SC Mobile Pakistan to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SC Mobile Pakistan customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SC Mobile Pakistan.
