STC Bank Status

Last Updated on 2024-08-13 by STCPay

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Common STC Bank Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot STC Bank app on iOS and Android devices. Solve all STC Bank app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

STC Bank iPhone Issues and Solutions

STC Bank iOS app crashes, not working, errors
STC Bank iOS app network issues
STC Bank on iOS has black/white screen

STC Bank Android App Issues and Solutions

STC Bank has errors/crashing/not working
STC Bank server network connectivity issues
STC Bank has black screen

STC Bank iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever STC Bank app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix STC Bank app crashes or not working on Iphone (iOS):

Close and restart the STC Bank app on iPhone
Update STC Bank app to the Latest Version for iOS
Uninstall and reinstall STC Bank iPhone app
Update your iPhone to the latest iOS version

Fix STC Bank on iPhone unable to connect to server/internet connection issues::

To resolve STC Bank network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix STC Bank black/white screen (blank screen) on iPhone:

Follow the STC Bank iOS app troubleshooting guide Here →

STC Bank Android App Issues and Solutions

Fix STC Bank not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent STC Bank app issues:

Force Stop the STC Bank App
1. On android, goto "Settings" » click STC Bank app. » click "Force Stop".

Update STC Bank to the latest version on PlayStore

Clear STC Bank App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "STC Bank app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch STC Bank.

Fix STC Bank unable to contact server/ STC Bank internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click STC Bank » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got STC Bank » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch STC Bank on android.

Solve STC Bank black/white screens issue on Android:

Follow the STC Bank android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at STCPay, developers of STC Bank.

About this app

STC Bank app provides digital services that enable you to manage your finances easily! These products include bill payment, Visa cards, local & international transfers, Qattah, gifts, Musaned, and many more digital services you can manage securely.