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Last Updated on 2024-09-20 by Simple Modern

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Common Simple Modern Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Simple Modern app on iOS and Android devices. Solve all Simple Modern app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Simple Modern iPhone Issues and Solutions

Simple Modern iOS app crashes, not working, errors
Simple Modern iOS app network issues
Simple Modern on iOS has black/white screen

Simple Modern Android App Issues and Solutions

Simple Modern has errors/crashing/not working
Simple Modern server network connectivity issues
Simple Modern has black screen

Simple Modern iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Simple Modern app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Simple Modern app crashes or not working on Iphone (iOS):

Close and restart the Simple Modern app on iPhone
Update Simple Modern app to the Latest Version for iOS
Uninstall and reinstall Simple Modern iPhone app
Update your iPhone to the latest iOS version

Fix Simple Modern on iPhone unable to connect to server/internet connection issues::

To resolve Simple Modern network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Simple Modern black/white screen (blank screen) on iPhone:

Follow the Simple Modern iOS app troubleshooting guide Here →

Simple Modern Android App Issues and Solutions

Fix Simple Modern not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Simple Modern app issues:

Force Stop the Simple Modern App
1. On android, goto "Settings" » click Simple Modern app. » click "Force Stop".

Update Simple Modern to the latest version on PlayStore

Clear Simple Modern App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Simple Modern app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Simple Modern.

Fix Simple Modern unable to contact server/ Simple Modern internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Simple Modern » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Simple Modern » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Simple Modern on android.

Solve Simple Modern black/white screens issue on Android:

Follow the Simple Modern android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Simple Modern, developers of Simple Modern.

About this app

Download the Simple Modern app to access exclusive discounts, early access to collection launches. Be first to know about exclusive offers and launches through first-to-know notifications and app-user-only early access. Shop the freshest new arrivals across our entire catalog. Everything you love, right at your fingertips. Tap, swipe, shop and secure your new products in an instant with our super easy checkout.