Contact Aeroméxico

Contact Aeroméxico Support


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About: New Homepage Designed to offer you the best experience according to your
needs and preferences. Check-in Discover the new two-step Check-in and get
your digital boarding pass to avoid lines at the airport.



Aeroméxico Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Aeroméxico Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Aeroméxico



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit AMX 2.0 Website

Privacy Policy: https://www.aeromexico.com/es-mx/informacion-legal

Developer: Aerovías de México S.A. de C.V





Can I trust Aeroméxico app?

Protect your data and wallet. We investigate the developer's website (Aeromexico.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.9 out of 5

Abusive! Abusones! Don’t take this airline

2025-09-11

by Susielovesmusic

They charge you extra $1600 MX for checking in your carry-on unexpectedly. And charge you for a ticket months in advance to tell you minutes before the flight that there are “no seats available.” My friends had to pay an additional $500 for a ticket they had already bought! Te cobran extra $1,600 MX por documentar tu equipaje. Y luego te dicen minutos antes de tu vuelo que no tienen asientos cuando bien que se cobraron hace meses. A mis amigos les cobraron $500 por un boleto que ya habían comprado!

I missed my flight because of the app

2025-09-12

by Sashabeee

The app showed the wrong boarding time since they rebooked me on a new flight from my original. I missed my flight and they only give me the option to buy a new flight at the airport. I have never dealt with such airline stress from an app nor has it cost me $600 before. I am so angry. Maybe don’t fly this airline ever.

Mistakes live forever

2025-09-13

by SS201444

Once you enter or scan information if it’s not correct there is no way to correct it. You will forever be labeled a dummy and have to constantly check in at the airport or face issues when you reach your destination and the information doesn’t match. Moreover no one in the airline can say how to fix it.




Have a Problem with Aeroméxico? Report Issue




Why should I report an Issue with Aeroméxico?

  1. Pulling issues faced by users like you is a good way to draw attention of Aeroméxico to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Aeroméxico customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Aeroméxico.


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