Contact Lumo Music Support
Company Name: NCT INTERNATIONAL PTE. LTD
About: Introducing Lumo Music, the innovative music player! Our mission is to bridge
the gap between generations of artists and offer an impressive collection of
Indonesian Pop, Dangdut, Western Pop, and K-Pop. Whether you're a fan of
BLACKPINK, Taylor Swift, or Coldplay, we've got all your favorite jams
covered!
We've got millions of top-notch songs spanning various genres and
playlists.
Lumo Music Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Lumo Music Website
Privacy Policy: http://www.lumomusic.id/privacyPolicy
Developer: NCT INTERNATIONAL PTE. LTD.
2 Most reported problems 😔💔
Suggestion
by Doditha
Please add more sources to find songs or import songs from other sources. There are many titles missing and it’s a shame because the app is great.
Also CarPlay feature has an issue if my phone connects to CarPlay and I try to use Lumo it won’t work until I unlock the phone. I gave it 2 stars because it lacks mainly on song availability but I will definitely change it if progress happens.
Thx for everything and I hope you keep improving the app so we can have a great experience and can use it without restrictions.
Promising
by Jackhannon429
Besides the questionable legality of the app, I think it’s a promising start to a music service. Certainly no replacement for Spotify or Apple Music but none the less usable. Unclear were audio is sourced, probably YouTube, with that quality is nothing to be desired.
Have a Problem with Lumo Music? Report Issue
Why should I report an Issue with Lumo Music?
- Pulling issues faced by users like you is a good way to draw attention of Lumo Music to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Lumo Music customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lumo Music.
