Patient Portal Status

Last Updated on 2026-04-29 by Intelichart

I have a problem with Patient Portal

Are you having issues? Select the issue you are having below and provide feedback to Patient Portal.

⚠️ Fix Now in One Click

Most reported problems

Not working

66.7%

Connection

33.3%

Common Patient Portal Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Patient Portal network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Patient Portal App
1. On android, goto Settings » Patient Portal » click [Force Stop]

Clear Patient Portal App Cache and Data:
1. On android, goto Settings » Apps » Patient Portal » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Patient Portal.

On android, goto Settings » Apps or Manage Apps tab.
Click Patient Portal » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Patient Portal » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Patient Portal

E-Mail: [email protected]

Website: 🌍 Visit PatientPORTAL from InteliChart Website

Privacy Policy: https://www.intelichart.com/privacy-policy/

Developer: InteliChart

Mar 05, 2026, 01:01 PM
a Windows user from Bear, United States reported problems with Patient Portal : Connection
Jan 13, 2026, 02:03 PM
a Windows user from Westfield, United States reported problems with Patient Portal : Not working
Oct 02, 2025, 02:33 AM
a iOS user from Fairfax, United States reported problems with Patient Portal : Not working
Started 1 minute ago
Gibson
Started 3 minutes ago
SOLARMAN Smart
Started 5 minutes ago
Flex
Started 14 minutes ago
Netvue
Started 20 minutes ago
CVS Pharmacy
Started 26 minutes ago
AppClose
Started 31 minutes ago
Aral Tankstellen Finder