1X1 Status

Last Updated on 2023-08-18 by Iftikhar Younas

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Common 1X1 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 1X1 app on iOS and Android devices. Solve all 1X1 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

1X1 iPhone Issues and Solutions

1X1 iOS app crashes, not working, errors
1X1 iOS app network issues
1X1 on iOS has black/white screen

1X1 Android App Issues and Solutions

1X1 has errors/crashing/not working
1X1 server network connectivity issues
1X1 has black screen

1X1 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 1X1 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 1X1 app crashes or not working on Iphone (iOS):

Close and restart the 1X1 app on iPhone
Update 1X1 app to the Latest Version for iOS
Uninstall and reinstall 1X1 iPhone app
Update your iPhone to the latest iOS version

Fix 1X1 on iPhone unable to connect to server/internet connection issues::

To resolve 1X1 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 1X1 black/white screen (blank screen) on iPhone:

Follow the 1X1 iOS app troubleshooting guide Here →

1X1 Android App Issues and Solutions

Fix 1X1 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 1X1 app issues:

Force Stop the 1X1 App
1. On android, goto "Settings" » click 1X1 app. » click "Force Stop".

Update 1X1 to the latest version on PlayStore

Clear 1X1 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "1X1 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 1X1.

Fix 1X1 unable to contact server/ 1X1 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 1X1 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 1X1 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 1X1 on android.

Solve 1X1 black/white screens issue on Android:

Follow the 1X1 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Iftikhar Younas, developers of 1X1.

About this app

Meet Sport Scoreboard, your new best friend for organizing and enjoying sports tournaments. 1X1 is an easy-to-use tool that helps you set up and manage different types of sports leagues and cups, no matter how big or small. With Sport Scoreboard, every point scored and every game won is captured in detail. 1X1 gives you the excitement of being at the game, right from your phone. Its simple layout makes it easy for anyone to use, whether you're a player, a fan, or an organizer. It's not just an app, it's your gateway to the world of sports. It also keeps you updated with scores.