My Epic app not working? crashes or has problems?

My Epic Status

Published by on 2024-01-26

Experience More with EpicMix. The official App of the 34 US and Canadian ski
resorts on the Epic Pass.


I have a problem with My Epic

Are you having issues? Select the issue you are having below and provide feedback to My Epic.


problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 16 Comments

By Scot Ruhlander   2 months ago


I'm missing stats completely for four days (days are present/ no vertical stats) and a full ski day is completely not showing up.

By James Bryan   1 year ago


I’m unable to sign in.

By Andrew Clark   1 year ago


I can't log into my epicmix account. says my username or password is incorrect even though I can log into the epic website using the same login

By Sam Barns   1 year ago


Hi there I am trying to create an account in Epic Max on my iPhone but am having connection problems. 1. from the Epic login page I chose the option 2. Select Don't have an account? Sign up 3. I was presented with the Welcome to EpicMax page with options to select either 'I have a pass' or 'I do not have a pass' 4. I selected 'I have a pass' 5. I was asked to enter my pass number - 20169341057 - which I entered into the pass number field and clicked continue 6. Came up with an error - You have lost your connection. I have done this 5 times with the same result each time. I am travelling to Park City from New Zealand later this month and want to be able to use the Epic Max app so would like to get this issue resolved before I leave NZ. I look forward to hearing from you soon. Cheers Sam

By Dan the ski man   1 year ago


I FOUND A FIX TO THE INFINITE SPINNING. Take your iPhone off Wi-Fi (and Bluetooth to be sure). Launch the app with only cellular connected and it should connect. What poor code, but this is an issue for multiple years now. I’d expect more from Vail Assoc. Hope this helps.

By dave holub   1 year ago


I load the app, run trough the intro screens and instead of starting up I get: unknown error has occurred. Deleted and reloaded the app few times. restarted phone. Anyone else with same issue?

By richard miller   1 year ago


Only shows one resort " page ca not be loaded" error message?

By Dave Hutchison   1 year ago


App opens correctly, log into account successful. Attempt to open “track my day”, looks like it is connecting and app closes, same result for “My stats”.

By martin senn   1 year ago


trying to re-install epic mix app on iphone ios and it keeps erroring out saying no data

By Scott   1 year ago


App just keeps circling login can’t access data.

By Roland Balkenende   1 year ago


For many days I cannot access my data

By AGNIESZKA SOSNOWSKA   2 years ago


Epic mix app not tracking at all last 2 days

By bobby bank   2 years ago


won't show any data (but still logs in and shows Vail page)

By Terry   2 years ago


Haven't been able to login to EpicMix app for the last week. It just keeps spinning.

By Brent johnson   2 years ago


App keeps spinning will not load

By Mary Ward   2 years ago


I can't login in to my epic mix. It just keeps spinning. It's been over a week and worked fine prior to that. March 17, 2022


Common dislikes about My Epic app

Cons

- Linkage issue with user account on their side

- Wait times went to 0 mins or 1 min by 1130 for the rest of the day

- Maps reset the map center to current location

- Filters not sticky

- Attitash falsified lift status

- Removed features that were liked



Have a Problem with My Epic: Skiing & Snowboarding? Report Issue

Leave a comment:




Common My Epic Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Vail Corporation, developers of My Epic.


57.14% Contact Match

Developer: The Vail Corporation

E-Mail: [email protected]

Website: Visit My Epic Website



About this app

Resorts included on EpicMix: Vail, Beaver Creek, Whistler Blackcomb, Breckenridge, Park City, Keystone, Crested Butte, Heavenly, Northstar, Kirkwood, Stevens Pass, Stowe, Okemo, Mount Sunapee, Wilmot, Afton Alps, Mt.  Navigate the mountain with interactive trail maps, plan your day with in-depth resort information and stay in the loop with up-to-the-minute resort alerts.  The official App of the 34 US and Canadian ski resorts on the Epic Pass.  Brighton, Mount Snow, Hunter, Attitash, Wildcat, Crotched, Liberty, Roundtop, Whitetail, Jack Frost, Big Boulder, Alpine Valley, Boston Mills, Brandywine, Mad River Mountain, Hidden Valley, Snow Creek and Paoli Peaks. 



Solve Problems with Similar Apps: