Are you having issues? Select the issue you are having below and provide feedback to My Epic.
Cons
- Linkage issue with user account on their side
- Wait times went to 0 mins or 1 min by 1130 for the rest of the day
- Maps reset the map center to current location
- Filters not sticky
- Attitash falsified lift status
- Removed features that were liked
I'm missing stats completely for four days (days are present/ no vertical stats) and a full ski day is completely not showing up.
I’m unable to sign in.
I can't log into my epicmix account. says my username or password is incorrect even though I can log into the epic website using the same login
Hi there I am trying to create an account in Epic Max on my iPhone but am having connection problems. 1. from the Epic login page I chose the option 2. Select Don't have an account? Sign up 3. I was presented with the Welcome to EpicMax page with options to select either 'I have a pass' or 'I do not have a pass' 4. I selected 'I have a pass' 5. I was asked to enter my pass number - 20169341057 - which I entered into the pass number field and clicked continue 6. Came up with an error - You have lost your connection. I have done this 5 times with the same result each time. I am travelling to Park City from New Zealand later this month and want to be able to use the Epic Max app so would like to get this issue resolved before I leave NZ. I look forward to hearing from you soon. Cheers Sam
I FOUND A FIX TO THE INFINITE SPINNING. Take your iPhone off Wi-Fi (and Bluetooth to be sure). Launch the app with only cellular connected and it should connect. What poor code, but this is an issue for multiple years now. I’d expect more from Vail Assoc. Hope this helps.
I load the app, run trough the intro screens and instead of starting up I get: unknown error has occurred. Deleted and reloaded the app few times. restarted phone. Anyone else with same issue?
Only shows one resort " page ca not be loaded" error message?
App opens correctly, log into account successful. Attempt to open “track my day”, looks like it is connecting and app closes, same result for “My stats”.
trying to re-install epic mix app on iphone ios and it keeps erroring out saying no data
App just keeps circling login can’t access data.
For many days I cannot access my data
Epic mix app not tracking at all last 2 days
won't show any data (but still logs in and shows Vail page)
Haven't been able to login to EpicMix app for the last week. It just keeps spinning.
App keeps spinning will not load
I can't login in to my epic mix. It just keeps spinning. It's been over a week and worked fine prior to that. March 17, 2022
Complete guide to troubleshoot My Epic app on iOS and Android devices. Solve all My Epic app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Vail Corporation, developers of My Epic.
Resorts included on EpicMix: Vail, Beaver Creek, Whistler Blackcomb, Breckenridge, Park City, Keystone, Crested Butte, Heavenly, Northstar, Kirkwood, Stevens Pass, Stowe, Okemo, Mount Sunapee, Wilmot, Afton Alps, Mt. Navigate the mountain with interactive trail maps, plan your day with in-depth resort information and stay in the loop with up-to-the-minute resort alerts. The official App of the 34 US and Canadian ski resorts on the Epic Pass. Brighton, Mount Snow, Hunter, Attitash, Wildcat, Crotched, Liberty, Roundtop, Whitetail, Jack Frost, Big Boulder, Alpine Valley, Boston Mills, Brandywine, Mad River Mountain, Hidden Valley, Snow Creek and Paoli Peaks.