Contact Monster Smart Lighting Support
Company Name: Jem Accessories, Inc
About: Transform your living space into a haven of convenience and ambiance with
Monster Smart
Lighting, the ultimate smart home control app. This powerful and
intuitive application
seamlessly integrates with your Monster Smart Lighting
devices, putting the power of
customization and control right at your fingertips.
Monster Smart Lighting Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: customerservice@monsterilluminessence.com
Website: 🌍 Visit Monster Smart Lighting Website
Privacy Policy: https://monsterilluminessence.com/privacy-policy/
Developer: JEM Accessories, Inc.
3 Most reported problems 😔💔
Not reconnecting to phone
by Jgksjsjfbfbf
The day I got them they connected just fine but after 4 days of having them they got deleted from the app so I tried connecting back to my phone and it doesn’t work I followed all the steps but it doesn’t show up on my Bluetooth and it’s really annoying I haven’t had any problems with the app but I can’t reconnect to them no matter what I do
Horrible
by Maddie 🧿🧾🌊🫧🏐
These lights are horrible and they do not work at all! I just got them today and I got home and tried to set them up. They connected just fine to my iPhone but when they tried to connect to my WiFi, they just wouldn’t connect. I do not recommend this app or even the lights!
Horrible
by AnonShadows
Terrible app - just freezes each time while trying to connect to the Bluetooth link for the setup
Have a Problem with Monster Smart Lighting? Report Issue
Why should I report an Issue with Monster Smart Lighting?
- Pulling issues faced by users like you is a good way to draw attention of Monster Smart Lighting to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Monster Smart Lighting customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Monster Smart Lighting.
