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About: 222 finds you the people you'll get along with and sends you to the places
you'll love. this is not a dating app.



222 Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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3 Most reported problems 😔💔

4.7 out of 5

Stuck in “review”…whatever that means

2024-10-17

by AnnaMEL

Would have loved to have attended an event and based my review on that, sadly my application is “still in review” and has been for quite a while, which is pretty frustrating. Looking at the other reviews here (as well as asking the 5 friends I was forced to invite also saying their application is still in review, and no word about any event invites) I’m genuinely curious if this is just for a select few to post about it all over their socials to pique interest for the rest of us. And if that’s the case, why ask us all to invite five friends during the app process? From their ratings responses to others reporting that they are still in review, sounds like they have quite a backlog so why ask us to grow it more during the app process? Not great practices at all.

Charged me money, failed to communicate further

2024-04-20

by Jane In BK

I was sent an event invitation and paid the fee in order to register for the waitlist. I was supposed to hear two days ago if this event was happening and where. I contacted support when I received no further information and was informed I would hear about it later that day; I still received no communication. If you are charging users a fee for the privilege to participate in your events, you should be over-communicating as to if the events are still on or not.

I have still not received communication day of the event if it is happening or not. I am extremely frustrated as a user that I have to drive any attempt at communication, especially when I have been charged a "curation fee." I would not have been heartbroken if not enough people has signed up and then event had to be cancelled; however, I am essentially held hostage to this event that may or may not happen tonight under threat of being banned from the app. It is duplicitous to say it is the users' fault for creating a bad experience by not showing up and then providing no information about the experience in advance.

To me it isn't even about the money at this point, it is the fact a company is putting a timeline into writing and completely failing to meet the standards that they set for themselves.

“Something went wrong”

2024-02-12

by NYCity.Wes

Won’t open and deletes the codes it has sent as soon as I enter it. And after waiting so long…


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