Contact Simpli Soda Support
Company Name: Simpli Soda
About: Discover the ultimate CO2 exchange experience with Simpli Soda, the must-have
iOS app that simplifies your carbonation needs while saving you money. Say
goodbye to the hassle of finding cylinder suppliers and hello to a convenient
and cost-effective solution right at your fingertips.
Simpli Soda Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Simpli Soda Website
Privacy Policy: https://simplisoda.com/privacy-policy/
Developer: Simpli Soda
3 Most reported problems 😔💔
30 days isn’t enough time to have to return cylinders
by Theresasc13
I ordered for the first time through the app when the cylinder I already had was getting pretty low. They do not explain when placing an order you only get 30 days to return two empty cylinders, otherwise you will be charge another $30 dollars.
I have about another week to return but have barely used enough of a cylinder in order to send back my initial one plus one of theirs, so I don’t know what to do. If I return it I didn’t really save any money using this company because I will have wasted most of one cylinder just to avoid being charged the extra $30.
Apple Pay doesn't work!
by TheIndieArmy
Clicking the Apple Pay button brings up the Apple Pay screen, where you confirm you're passing along your name, address, phone number, and email, but then when you double click and face ID the purchase it acts like it goes through, but then it just takes you back to the purchase page asking you to type in all your info anyway. That's not how Apple pay is suppose to work. 😂 What's the point of the app in that case? I can just order it from the website all the same.
Why an app? And why so bad?
by Avi Warner
1) why do they have an app? Just have a Shopify website or something and let us be
2) god forbid you have an account and manually type in all your billing and shipping info without logging in because the app isn’t set up to autofill with password managers. It will clear everything and make you log in before buying. So obnoxious.
Have a Problem with Simpli Soda? Report Issue
Why should I report an Issue with Simpli Soda?
- Pulling issues faced by users like you is a good way to draw attention of Simpli Soda to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Simpli Soda customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Simpli Soda.
