Contact Natural Support

Contacted customer service in regards to an issue with a gift I received. Never got a response. Finally was able to claim the gift after randomly pressing on the button at different times of the day. The order seems to be stuck at confirming mode. Customer service does not respond at all via email or message. How can I rely on a service like this when no one can even help me with my inquiries? Additionally the app is very slow. I’ve had issues putting items into the cart because it’ll keep saying out of stock when it really isn’t. The home page is very confusing because one day the “buy something” option will be there but disappear the next day, leaving me with no option to buy anything. Terrible. Not sure when the order will be processed or how if it can even be cancelled at this rate. What a waste of time.

The app runs incredibly slow. Its nor user friendly at all. I think the reason all of these services require different apps is because of how slow it becomes to do it all on one. I downloaded for the 15 off 20 referral, received my order as fast as expected though I got no updates or just kind of showed up. THOUGH now I cannot access or order history to view the receipt. I need it for proof of purchase for a free gift from the company that makes the product I orders. Absolutely nothing on the app is loading, and I can’t access these details. I didn’t get an email confirmation or anything else I could use to prove my purchase since I logged in with my phone number. Glad to get $15 off but cannot wait to delete it.

Hello, This website doesn’t work. It looks beautiful, and the app has amazing UX, however, the elegance disappears as soon as it actually needs to work. The only thing that works is the ability to charge you, however, don’t count on them actually sending you the products you purchased. Also don’t count on support via email or through their chat to EVER respond to you. Your money will be lost with no recourse from them or the App Store. I’ve been messaging them almost every day for over a month with no single reply. I emplore you to don’t fall for their trap and use this app for any transaction. This is a perfect case study of how NOT to launch a new product.