Contact SKYVIEW Support
Company Name: Biological Innovation and Optimization Systems, LLC
About: Discover your best self with the official SKYVIEW™ app – your comprehensive
solution for creating, controlling, and customizing a 24-hour wellness lighting
experience. The app pairs with SKYVIEW™, a first-of-its-kind wellness light
designed to recreate dawn and dusk; proven to enhance your work, mood, and sleep.
SKYVIEW Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
50% Contact Match
Developer: Terminal Eleven LLC
E-Mail: [email protected]
Website: 🌍 Visit SkyView Website
100% Contact Match
Developer: BIOS Lighting
E-Mail: [email protected]
Website: 🌍 Visit SKYVIEW Website
3 Most reported problems 😔💔
Cool Product, but the App Makes it Unusable
by Ezra992
The app is probably one of the worst that I have ever used. The scheduling functionality is virtually non existent, and completely breaks if you set your bed time to anything after 11:59PM.
On top of that, there is no way to manually set the schedule for the light, you can only edit the “auto-on” and “auto-off” times, as well as the sunrise and sunset times. You can’t change the time that it goes from evening (a warm, semi dim light) to night (a very dim red light). If you are going to make an app to control a product that has a schedule with 7 different properties, auto on, sunrise, daytime, sunset, evening, night, and auto off, the user needs to be able to configure the schedule for all 7 of those things, not just 4 out of the 7.
Also, there is no way to control the lamp on the fly, you’re pretty much stuck with whatever the schedule gives you.
Last thing, I set up two of the lamps with the detailed schedule, and it came back with two different schedules for each lamp. This app is seriously embarrassing.
I’ll probably end up returning the product, as there is simply no way to make it work with my schedule, going to bed at 1AM, and waking up at 9AM.
Horrible app
by Cara2Montana
App never works so you can’t use the light! Very frustrating to have an expensive
Light and not be able to use it due to awful app.
There is so many glitches in the app
by Theproduct Is Fine
So hard to handle
Have a Problem with SKYVIEW™? Report Issue
Why should I report an Issue with SKYVIEW™?
- Pulling issues faced by users like you is a good way to draw attention of SKYVIEW™ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SKYVIEW™ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SKYVIEW™.
