Contact SKIMS Support
Company Name: Skims Body, Inc.
About: Your SKIMS fix, now at your fingertips. Get the SKIMS mobile app to start
enjoying early access to new drops, free returns and more exclusive,
members-only benefits.
SKIMS Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Skims Body, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SKIMS Website
Privacy Policy: https://skims.com/pages/privacy-policy
Developer: SKIMS Body Inc.
Can I trust SKIMS app?
Protect your data and wallet. We investigate the developer's website (Skims.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
No-Annual Sale - signed up for Rewards
by Megan SKIMS
Going onto the website and shopping and then noticing that I could download the app and sign up for rewards. This is been the worst shopping experience I have had in years!!! The website does not recognize the app and the rewards information, such as a rewards number provided to me, does not exist. I have had to go back-and-forth from the website to the app, multiple times. I have been working on this shopping list for 2 1/2 hours. This is totally unacceptable. I went to add items to my cart via the app, and it would not update, it would freeze, it would not have items in my basket once I added them and then deleted items that I already had, and nothing is matching the website or the app. It does not recognize my loyalty on either page or website. This was a terrible terrible experience that I would not wish upon anybody. I am extremely disappointed.
Doesn’t work
by Itcbitcemi
I’ve tried to log in to the app on multiple occasions. Nothing I do is working. I’ve deleted and redownloaded the app, tried to activate my account just to get an error messages that reads “something went wrong try again later.” I’ve tried requesting a password reset and never get an email for the reset. I’ve reached out to customer service just to be told to “try all of the above again later.” I can’t access the app and I can’t access the website via my account, only as a guest. Seriously needs to be looked into by IT.
Doesn't let you log in
by Madison628
I've had an account for over a year now with many purchases made, so when Kim came out and said previous purchases were going to count towards the rewards program I was so excited. Now everytime I try and log in it gives me an error message. I try changing my password, and it still doesn't work. I wanted to like this app but I just can't be bothered with this bugginess. So unfortunate, please fix this
Have a Problem with SKIMS? Report Issue
Why should I report an Issue with SKIMS?
- Pulling issues faced by users like you is a good way to draw attention of SKIMS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SKIMS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SKIMS.
