Contact OttoPilot

Contact OttoPilot Support


Company Name:

About: With a pleasingly simple design and intuitive user guidance features, the
OttoPilot App is made to help you gain a completely new driving experience.
Upgrade your device, get help and feedback, device after-sale - all from the
convenience of your driving life.


 
  2024-10-18

OttoPilot Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shenzhen Cartizan Technology Co., Ltd.



Verified email ✔✔

E-Mail: APP@ottocast.com

Website: 🌍 Visit OttoPilot Website

Privacy Policy: http://otto-cast.com/app/privacy/OttoPilot%20Privacy%20Policy.html

Developer: zhanghongchun








3 Most reported problems 😔💔

2.3 out of 5

App doesn’t work

2025-02-24

by DJ272

Downloaded this because my U2Air quit working. I filled out the form for support but I can’t submit it because when I try to add the Fault type it says Fault error. This whole process is very frustrating.

Regrets

2025-02-25

by Mpfritz

Sort of works BUT good luck figuring it out. I can’t get it to turn off when the car is parked and turned off, for example. App is a disaster with absolutely no rhyme or reason. Wish I could return this product…

Bricked my device

2025-02-26

by DougBear

After installing iOS 17 I needed to pair every time I got in my car. Contacted support which told me to download this app.
I did. Started the firmware update which failed and bricked my air2.


Have a Problem with OttoPilot? Report Issue




Why should I report an Issue with OttoPilot?

  1. Pulling issues faced by users like you is a good way to draw attention of OttoPilot to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OttoPilot customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OttoPilot.


Alternatives