Contact SM Home

Contact SM Home Support


Company Name:

About: For parents/guardians and students, the easy-to-use app allows users to quickly
review any broadcast sent from the SchoolMessenger service (Phone/Email/SMS) in
one place, manage your communication preferences and, optionally, Chat with
teachers** or report absences.** Requires WIFI or data plan for internet access.


 
  2025-12-16

SM Home Customer Service 💢

Hard-to-find customer service info can be a red flag. Is SM Home Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Reliance Communications, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SM Home Website

Privacy Policy: https://www.schoolmessenger.com/privacy-statement

Developer: SchoolMessenger





Can I trust SM Home app?

Protect your data and wallet. We investigate the developer's website (Powerschool.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

1.8 out of 5

App kicks me out if I click any chat messages

2025-02-22

by Wisegurl89

When I click chats , and hit a message to read , the whole app kicks me out . I can’t even see what my daughters teacher posted . And this is suppose to be the best way to communicate with the teacher , REMIND was way better ! Idk why they changed it.

Wrong name??

2025-02-23

by Niki.jo

Somehow my name defaulted to my father’s name…he hasn’t had a child in YEARS. I signed up with my email address so I don’t even know how they got his name. There’s no way to change it, no way to contact anyone. The “help center” is no help.

Garbage App that freezes with no working buttons

2025-02-24

by Laurawayfare

Good luck getting anything to work. It takes 20-30 seconds for it to respond to anything you click on.




Have a Problem with SM Home? Report Issue




Why should I report an Issue with SM Home?

  1. Pulling issues faced by users like you is a good way to draw attention of SM Home to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SM Home customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SM Home.


Alternatives