CA DMV Wallet Reviews

by Corrin95

Can’t even get thru the initial screen in CADMVWallet front page…no buttons work at all. Does not scale for accessibility. …too bad!

by WarrenWld1

When the step comes to “Continue “ (in order to take a photo of your license ), the continue button is not accessible. When screen is scrolled down to access this button it hops back up, hiding it completely! The screen at that point could would not scroll properly or let you expand or contract as the developer suggested to do. That doesn’t work!
I tried settings/Accessibility/Zoom to see if I could move around the screen. After doing that, the text size was huge(4-5 words per screen) and didn’t allow me to move ahead any further. The phone locked!! I had to do a forced reboot in order to return to normal functioning. The 1st thing I did was to turn off Zoom! Great idea! Very poor implementation!!

by Duncan Mc.

Not supporting Apple Wallet is pretty much a non-starter for me. I don’t believe a third-party solution recreating an first-party solution is capable of competing with Apple in UX or security, but I figured I’d give it a go anyway.

Couldn’t get passed the login. While CA DMV supports username/password CADMVWallet does not. Confirms my fears this will be less user friendly than the Apple Wallet solution.

There is also no readily available information of whether this solution uses the Secure Enclave sub-process. All that’s stated is the photo of your ID is encrypted - it’s not stated what level of encryption is being used either.

I do appreciate the data policy not linking any information.

Given its limited utility, problematic onboarding, and unclear security I’ll wait until full Wallet support is available or stick with a physical ID.

by Nutandchef

I set up CADMVWallet created an account and now it will not let me capture a photo of my drivers license so CADMVWallet is worthless at this time. It gives you tips on how to capture the photo and when you want to tap the NEXT button it won’t let you hit the next button because the next button is kind of hidden below the parameters of the screen. therefore, this DMV. Wallet is useless as proof of my drivers license because it will not let me put my drivers license picture in there.

by LabboySD

Totally impossible to use the scan function because of the location of the button on the screen. Changing the screen zoom as has been suggested does not work. Hopefully you’ll test CADMVWallet before you release the next version. Current version is worthless on iOS.

NOTE: Even after the update released on 8/28, the above issue persists. It makes CADMVWallet non-functional and useless.

by Mr-Ideas

I learned about this application through a friend who could not install it on his iPhone. The blue start button was below the bottom of the screen, and if you tried to scroll up with one finger, then touch the start button with another finger nothing would happen.

I happen to have a XP pro and when I installed it only the top sliver of the blue start button would show up on the bottom of my screen. After multiple tries, I was able to tap the edge of the blue start button and then the rest of the process went fine.

However, I was further surprised to see that this doesn’t allow me to add it to my iPhone wallet. I cannot make it add to my iPhone wallet, rather it seems to only be its own wallet. The iPhone wallet has a listing for other state drivers licenses, but only includes Arizona, Colorado, Georgia, and Maryland.

by AvidRacerX

Idea is great but I tried to use it at SFO (the one place it’s supposed to work) and tsa said they don’t take it. I pointed to the huge sign right next to them that says “try the digital id app” they responded yeah I don’t know how to do that. If you’re going to roll out a product have end to end working at the two places in CA that take it.

< updated> on flight back out of LAX I tried to use it, again sign right next to the TSA agent. Agent walks me over to another station tries the machine. A app pop up shows on my phone to “accept” I hit accept and app says “connecting Bluetooth credentials sent” . Agent immediately got annoyed and just said “the machines broke do you have a physical id?” (Personally I don’t think he knew what to do after it said sent but you can’t say anything to tsa beside ok)

So the problem is 100% people training. You released an process and didn’t train people how to use it. 2/2 failures. Which means you have to bring ID.

by Not Working On IPhone 8

IPhone 8, iOS 16.6, installed app on 9/4/23 version 0.1.9. 1) Can’t scroll down to select button even though I can see the button. Resolved this by reducing text size to be the smallest one. 2) Scanning DL would cut off the edges (California without the “C”), no matter what distance I used. 3) I used another iphone (my husband’s iPhone 12, iOS 16.6) to do the scanning to resolve #3 and it worked. DL was scanned without the edges being trimmed. 4) Now I tried to log back on to get to my digital DL from #3. However, my account doesn’t show the DL created using another phone even though it was created with my account there. Shouldn’t my info store in my account? 5) On my iphone, I tried creating it from scratch again, even though the scanned pics were trimmed. After scanning, there was another screen popped up asking me to “tap the accept button”. but there’s no “accept” button. 6) I deleted all the processes, restarted my phone, went to CADMVWallet again and still didn’t work. Please test it thoroughly before releasing CADMVWallet .

by Chris108108

The application name makes it sound like you’re going to be able to add your driver’s license to the Apple wallet which is of course the reason you came to get CADMVWallet in the first place.

But it turns out that after you have actually gone through the process, it doesn’t let you do that. The implication is that in the future you’re gonna have to open CADMVWallet every time you want to share your drivers license with someone. What is the likelihood that that is actually going to even be meaningful to the relying party? or that you are going to remember in the heat of the moment when asked to present your ID, that you have to open a special app to do it?

how would this scale if every state created their own app?

presumably there is a roadmap to eventually get all 50 states using a common standard so that relying parties such as TSA, law-enforcement etc. in each state would be able to recognize IDs issued by the other states. How in the world is that going to work, if each state created their own special “Wallet app“?

by Okra Winfrey

I see the preview of my info and photo but can’t finalize and hit Accept to load DL to DMV wallet :( Accept button is beyond screen and pop-up screen doesn’t pan or scroll. — :: — Developer just sent an email saying to “reduce zoom“, which was the was the first thing I did before writing this review. Text is as small as it can go and doesn‘t get any smaller. The screen size for 1st gen iPhone SE is 4 inches (640 x 1136 pixels).

by TheFlyingCoconut

After several attempts, I was finally able to set up an account and load my license onto the DMV Mobile Wallet. I was initially optimistic about the convenience it promised. However, my enthusiasm was short-lived. Upon migrating to a new iPhone, CADMVWallet became unusable. It's now trapped in a frustrating loop of "account needs to be created," to "this account is already in use," and then inexplicably, "your password is expired."

Moreover, the practicality of CADMVWallet is debatable, as it's only accepted at a handful of stores in CA. One would hope that for all the effort put into setting it up, it would have broader acceptance and smoother functionality. Sadly, this seems to be another classic case of CA's ambitious tech ventures missing the mark. A wasted opportunity.

by Dread Lord CyberSkull

CADMVWallet doesn’t support Apple Wallet, which means I have to fumble thorough it instead of smoothly pulling up my ID in Apple Wallet. I was able to use it fine (for the level of “fine” that a one star app has) on my iPhone 8+, but on my new iPhone 15 pro max it just hangs on the startup screen after using Face ID. So it seems to move to a new phone one has to delete and reinstall CADMVWallet . Once that is done, log in again. Then re-enroll since ENROLLMENT IS NOT TIED TO YOUR LOGIN! It looks like logging out means you unenroll yourself. Just move to Apple Wallet driver’s licenses and we can all just get on with our lives.

The “create DMV account” button in CADMVWallet is unaware that I have a DMV login. It should only be shown to users that don’t have one.

Latest version still doesn’t have Apple Wallet support.

by Sethland

Buttons at the bottom of the screen to capture image of driver’s license is barely visible on my iPhone 14 Pro Max. They are cut off. Difficulty taking a photo is the driver’s license - multiple failed attempts even though I followed instructions.

Very nice concept if CADMVWallet works. I understand that CADMVWallet was just introduced to a limited number of the public and I’m hoping that CADMVWallet will be updated very soon in order for a successful pilot program.

You will need a DMV account to set up CADMVWallet. Also, I noticed that there were 2 CA DMV mobile apps in CADMVWallet Store. Be very careful to choose the right one. You will also need to grant CADMVWallet access to your iPhone’s camera.

by OQTW

If you are stuck on the screen where you need to have the license picture taken by CADMVWallet , if you cannot scroll down to tap the start button, simply reduce the magnification of your iPhone screen. Just go into iPhone settings, display and brightness, and slide the button to reduce the magnification of the screen.

Hopefully they will make your license in CADMVWallet legally accepted by law enforcement or all places that require ID so that you do not have to carry your license or if you happen to have lost your license or forgotten to take your wallet when leaving your residence.

by Bsteffey78

I got it to set up after multiple tries to even load CADMVWallet . I had it on my iPhone 14 Pro Max and my iPhone 15 Pro Max. This is the work of good old Gavin Newsom blowing more taxpayer money on junk. He could t just accept Apple’s already in place method. He wanted it to be “the biggest and the best” is what he said. LOL. It won’t even load and I guarantee tax payers paid tens of millions for this non functioning app. Someone’s young child made CADMVWallet who was a friend of a friend of Gavin. The most basic of layouts don’t work, fonts overlap, buttons off screen, app never loads. These are basic design errors that show how inexperienced the teenager is who created this. If this is the work of a “team” of app designers, they should all immediately be fired. I’d love to get the accounting for this piece of trash I paid for as a CA resident. Love to see the bottom line of how much it cost and then a diagram back to how this person knows Gavin. ZERO stars. This isn’t beta. It’s not even an alpha. It’s TRASH. Never mind this is your identity these people creating CADMVWallet have and I can’t imagine the security CADMVWallet uses if this is the interface and there are that many issues with what I can SEE. Imagine the mess of the security within.

by Galaga Fan

Installed great on my old phone. Got a new phone and CADMVWallet just hangs when run. The report a problem on the developer website is useless and has you go in circles. Very simple concept, such bad implementation even when it was working on my old phone. As a software developer myself, I’m very disappointed with this implementation.

Deleted CADMVWallet from my phone. Installed it and it wants me to take a photo of my license again, but the start button is off the screen and auto scrolls off the screen if I move it. So, can’t get past this step that worked on my old phone.
Tip: don’t have important buttons at the bottom of the screen in iOS apps

by Dkde007

Wasn’t stupendous on iPhone 13 and iOS 16, but now won’t even load gets stuck on login screen. It’s not super useful even when it works since it can only be used at a few airports and with age verification systems that I doubt anybody uses. Other states are implementing the Apple wallet version which is functional in almost all use cases.

Update: still lousy app. You need to delete it and reinstall if it is installed automatically after upgrading phone. Won’t read my license. Like credit cards in Apple wallet you shouldn’t have to start from square 1 when updating phone just validate that it is really your phone. Ca dmv really missing the boat here.

by Hnee4711

I would have given this a -5 star if allowed. What a waste of my tax dollar.
Don’t know who developed CADMVWallet. It is useless and definitely not tested on iPhone SE which I have.
At the instruction page on how to capture DL. It displays a question mark on the upper right hand corner and this prevents the screen from scrolling up to reach the “continue” button. I cannot proceed and have to remove CADMVWallet . If this comes from a private enterprise it would be bankrupted. Waste of tax money.

by TrapLordFerg

Add support for Apple Wallet, like every other state that supports a digital driver’s license. It’s insane we’re squandering money on a proprietary, stand-alone app (and it doesn’t even work with Apple Wallet). CADMVWallet itself has a pretty poor UX. After several tries I was able to actually get it working (but CADMVWallet really shouldn’t exist in the first place).

I’m unable to start CADMVWallet on a new iPhone 15 Pro Max on iOS 17. It’s just stuck initializing forever.

Also the background image doesn’t scale for the larger sized iPhones (lol). On the bright side, some politician’s friend or family made a lot of money on their bid to create this terrible app.

by JAC’s OK

After reading others comments found you have to turn off larger font size for app to work..developers need to put that in the instructions - it’s crazy they haven’t corrected this already! Also you don’t use your camera to take a photo of your license - again, correct the instructions Yi reflect that CADMVWallet takes the image for you.

App doesn’t work! It tells you to take a photo of your license with your phone but when you do CADMVWallet just freezes - won’t let you upload the photo or move forward. Needs serious work!

by K0m4n1337

Don’t understand why the state decided to come up with their own app instead of just leveraging the existing ID features in Apple Pay. App development is crazy expensive especially for the amount of security features needed to prevent a counterfeit digital ID. And all that money seems to be a waste because CADMVWallet has turned out to be so bad that I’ve had to uninstall, reinstall, re verify, and re download my ID multiple times. Shame really, my ID card is really the only thing I don’t have a digital copy of a this point, but a decade after its introduction Apple Pay still can’t replace my physical wallet because our state wants to trailblaze their own technology.
UPDATE: apparently the virtual ID card dying periodically is intentional, because I got an email from the DMV asking me to “re-enroll”, sadly I don’t think they realize they are breaking CADMVWallet when they remotely kill the old one. CADMVWallet is literally useless because every time I go to use it they’ve killed it due to my inactivity.

by MasJCBungaRaya

Iphone 8 Plus user, IOS 16.7.7 I have done all the applying process saw that it says it’s approved, but when I tapped on it to accept the mobile DL, there was an error on the screen says: NoSuchMethodError: Class ‘DioError’ has no instance getter ‘data’. Receiver: Instance of ‘DioError’ Tried calling: data. I don’t know what this error means and I am still not able to accept the mobile DL. I haven tried to uninstall and reinstall CADMVWallet , do the application again and again, many times, I still get the same error. I have reported this issue in the form through the support page but didn’t get any response from DMV. I also called DMV but there’s no fix to it since it’s mobile app, I was told to keep trying which I already did not less than 8 times in several days. DMV mobile app team should fix any reported errors and update CADMVWallet frequently, the last update was a month ago which is very slow. State agency should be efficient when it comes to implementing something new.

by This Is The Toughest Part

This is an app that will convince you that the govt cannot do anything right and maybe not paying taxes so they can waste money on things like this is the right strategy.
I have been trying to get this to work for months. You think you have it working, but when you need to show your id, it’ll need a ‘refresh’. Even though you used faceid to open CADMVWallet , now you have to login with your email and password again. It will then try to refresh your license and just keep spinning until your phone battery dies.
I was trying to use it at a pharmacy because i forgot my wallet. Left CADMVWallet open trying to refresh, but started driving home anyway. Retrieved my wallet, showed it at the pharmacy, got the meds, all before the DL refreshed. What’s the point of this again?

by Appcider

Can’t access the submit button on my iPhone pro in order to take t a photo of my driver’s license. I figured out that I could access by reducing the sizing on my text. Next problem, it’s impossible to take an acceptable photo of my CA drivers license. Okay figured that out. Need to carefully control the lighting and hold the frame still while it is validating. There is no explanation of this in CADMVWallet at all. Why can’t I add this to my Apple Wallet? CADMVWallet needs help.

by Paragone

Come on! We pay lot in taxes in California. The sign-up function for capturing the license doesn’t work because the button isn’t displayed properly on an Iphone (cant speak to other devices). In the commercial world, the management would have been fired for incompetence in deploying a major app and not bothering to test. The public is so tired of this mediocrity in government agencies. DMV here was an opportunity to shine and you couldn’t even do the basica.

by Hamster48702

Junk. CADMVWallet got stuck at the step where it is displaying tips to take a picture of the license. You could not scroll to the bottom of the screen to select “Continue”.

And why do I need to take a picture of the front and back of my license? This is ridiculous - the CA DMV has all of my information including my picture so should be able to create a digital copy of my DL to stick in my Apple Wallet. When I buy tickets from Ticketmaster they put a digital ticket in my wallet. I don’t have to take pictures of physical tickets and then upload them to the wallet.

Fix this please!

by Jmdecombe

CADMVWallet looked easy enough to use at first and I followed all directions to avoid light reflection, have the card on a black background, etc. Card is very clean (brand new RealID). Scanning the front seems to work but scanning the barcode on the back failed dozens of time. It always shows a check mark, as if it succeeded, but immediately followed by an alert saying that scanning failed. Also, there should be a pause between scanning the two sides, maybe a Next button. I give up until you fix your bugs. Also, why no Apple Wallet support yet?

by Dessi410

Initially, I faced the same issue as another app user when I got to the screen that gives tips for taking a proper image of your ID. I couldn’t scroll down to hit the “next” button. Once I went to my iPhone settings and chose smaller text I was able to get past that first glitch. But then during the “selfie” portion of the screening, I repeatedly got a message saying “unexpected error.” And after MANY failed attempts despite adjusting lighting and following all of the recommendations on CADMVWallet , I gave up. Really frustrating!

by Deniselbm

Love the idea of this but, like previous user mentioned, I cannot scan. It does not allow me to scroll up enough to hit the 'start' button to scan. And I cannot even restart it, because every time I attempt to it brings me back to the same screen. So it's stuck. And the virtual chat assistant is no help. And I can't find anything that allows me to ask a live person. Frustrating. I realize it's a pilot program, so I will try again another day. Thinking you might not get 1.5 million too soon if we cannot do it remotely. 🙄

by Bizpo

Do not use CADMVWallet ! Who is the DevOps manager at the CA DMV? The blue start button is not accessible. And the users are reporting this issue yet no corrections are forthcoming!? Why? How does this happen in the first place. CADMVWallet should be removed, and the dev team fired! This throws everything into question including security and privacy! If you haven’t tested the GUI - we must assume there are ways for bad actors to exploit CADMVWallet and take our personal data. Please respond and give us assurances that you’re started over and done the development correctly and securely. The CA DMV quality and compliance manager needs to resign or step up and start this over!

by Dataguy1

Don’t know if this an iPhone 15 Pro Max issue or an app or iOS 17 bug but after upgrading, CADMVWallet hangs on the Yosemite splash screen after the FaceID scan. It has a moving status bar with “Startup Completed!” underneath. No matter how long I wait or whether I switch away and back to CADMVWallet or if I close and restart CADMVWallet , I can’t get beyond the splash screen.

Also, the scaling and of the splash screen is off. The status bar and dynamic island have a weird, truncated look against the splash screen background. And the”Startup Completed!” message is laid out on top of the top edge of the DMV logo.

by UFindOut

I have iphone 7 plus. While i was able to enroll successfully few months ago, and it decided it needs to refresh my digital id. I don’t know why? My id expries years later. Then i tried hitting refresh and wait for it. It never finishes. Try again few days later. And again and again …
Contacted customer support, found out refresh means deleting the ID and enroll again. What? Ok, then delete the id try to enroll again. CADMVWallet crashes after capturing my driver license on authentication. It never takes my picture again. Even delete CADMVWallet , reinstall it, still the same. Giving up. Stability and design is poor. Agree with others, why not add it to Apple or Google wallets? It is lot more simpler and cost effective. Don’t waste our tax money.

by Western Electric 302

I downloaded MDL, and was planning on testing it on my upcoming trip through an airport listed as mDL-enabled TSA airport. As my (bad) luck would have it, on the morning of my flight, the first 30 days had just passed, and the wallet requested a refresh. Every time I tried to refresh, it gave me an error message. No dice on the test. This went on for weeks. I assumed it may have been a temporary problem, so I kept repeating my attempts. Always an error. I submitted a report, but never heard anything (although I did get a request to rate their “response” about a month later). I wasn’t able to get beyond that error, so at that point, I considered CADMVWallet to be unusable, at least for me. I deleted it and downloaded it again, and used it on another TSA adventure. This time it worked, though I’m dreading passing the 30 day mark and encountering that error once again. I’ll update this if the refresh works this time!

by JPSBoma

The page is longer than the screen, so you have to scroll down to get to the button. However, the screen automatically snaps back up the page as soon as you let go. Even if you are super fast and do manage to tap the button before it zooms off the bottom of the screen, it does not do anything.

by Ratty86

as usual, the DMV is useless, erased everything I had everything done all at once same session .🙄🙄🙄🙄🙄what part of erased all my information do you not understand? It erased all of my information when I logged back in talk to Dmv spokesperson they said you had to re-enter it again please fix the bug. Also make this available for iPad.

by PrimeTimeDJ

The process was pretty simple. Confirmed within 1 day. Main bug is it keeps inviting you to activate, so I now have a duplicate card in my “wallet.” Unfortunately there doesn’t appear to be a way to move this to the Apple Wallet and defeats the purpose of having all of your items in one place. I don’t want to have to go fishing for one of 100 apps on my phone. There’s a tab that invites you to share your age. This makes me nervous. No one needs to know my exact age. It’s sufficient to confirm I’m over 18 or 21. At the pont where this can fully substitute for your physical card, they need to be transaprent about how to show this to law enforcment without givng up your rights to not have your phone searched without a warrant. Curiously they make no mention of RealID anywhere.

by FlyGuyTy1914

Should every state in the country write their own app, doing things “their way”, causing their highway patrol to potentially see 50 different approaches, then guess if it is real? Of course not, yet CA did exactly that. All US states could have let the Federal government to get Apple and Google to agree on a digital standard for both of their Wallet apps. (The EU will probably do that!) The whole digital wallet concept was to have a single place to hold important credentials like your drivers license or credit cards, plane and train tickets, bus passes… When will that ever be more critical than when a person is at your car door, cars passing at 75 miles per hour, and the person taking to you has their finger on the trigger of a loaded gun?

by Kunal Dutt

They tried? It would have been so much better to have it work on Apple wallet. CADMVWallet is okay when it works but like it just feels like a waste of money when Apple already made a really beautiful experience that’s native to iOS. Like I get that not all people have iPhones but hey California google has a wallet app that supports drivers licenses and it works really well. It’s like my clipper card my credit card my transit card my student id are all on apple wallet but it’s just embarrassing to carry another app around. It’s weird how we are such an innovative state yet this totally missed the mark.

by Dmitri/SLCA

1) Lack of Apple Wallet support. Please add support for Apple Wallet soon! 2) When accepting mDL into CADMVWallet ’s internal “wallet”, CADMVWallet allows to do that multiple times - creating multiple identical active mDL credentials in the “wallet”. Is this so by design, or a bug? 3) With no one internet access - e.g., in Airplane Mode - CADMVWallet would intermittently get stuck on “Loading…” or on “Registering device token…” when trying to open. Close/reopen - same thing. Close/reopen again - now shows Welcome screen and allows to retrieve mDL. Please fix this “intermittent stuck” issue!!!

by GHBEST1

Being a senior citizen, I use a larger font size than the average person. CADMVWallet wouldn’t allow me to take my face picture because my font size wouldn’t allow me to select the button to do it (I could see the button if I pulled up the page, but it wouldn’t let me select it before it fell out of sight). Thus I had to change my font in the settings of my phone to complete the enrollment process.

by Murfecat

I’m happy to test this beta app but I came very close to chucking it a few times. First, when you enroll, the login has to match your online DMV account. Next, thanks to another review, I learned that the text size must be set to small to enable the Next button to photograph your license. Then I discovered that the license needs to be copied in portrait mode, not landscape. Otherwise the scan will fail. My facial scan would scare Dracula. Let’s see if DMV accepts it!

by Bob In Riverside

First of all, why? CA is the home of Apple and Apple Wallet is so easy to use. And several other states (that I wouldn’t necessarily consider to be tech savvy) have already incorporated their DLs into Apple Wallet. I’ve heard rumors that CA will “soon” do so as well, but on what time scale? In the meantime, CADMVWallet is less than useless. First, whenever you want to use the DL, you discover that it needs to be “refreshed”. Why???? My plastic card doesn’t need a periodic refresh (other than the every four year renewal). Why does this DL need elan every 30 day refresh? Secondly, I can’t even refresh, as I get an error each time I try, since at least a week. Useless. And even worse since it is taking time and resources. GET WITH IT CALIFORNIA!!!!!!!

by Kausagra

I installed CA DMV wallet from Appstore, did the Sign In successfully. Then it asks to take picture of driver license.
At the bottom it is supposed to show Start button but it doesn’t show on my iPhone SE. My phone is running iOS 16.6.
If I drag the screen up, I see a glimpse of Start button in blue color; but as soon as I lift my finger the Start button goes out of view and I cant click it.

by Mr. Roper2

Can not get to “start” button to take pictures of license. Workaround is to reduce text size to get to the “start” button. I guess no one thought of testing this on iPhones before releasing???? Or have instructions to reduce text size on the license picture taking page……. This happens when software is not tested thoroughly. Been an IS manager for over 15 years, never released a software package before testing over and over. On the good side software, once completed, looks real good. The frustration the user has to go through to get it to work is not acceptable.

by Joe Bagadonitz

Took a couple of attempts to get registered properly. This was a problem on the DMV’s back end. Doesn’t support Apple Wallet, even though Apple is headquartered in Cupertino and California portrays itself as a progressive, forward-looking state. Can’t use the electronic driver’s license to buy beer or to pass airport security outside of LAX and SFO.
Most importantly, from a privacy and security standpoint, cannot display electronic driver’s license without unlocking the device. There is NO WAY I’m unlocking my phone and handing it over to law enforcement. This is a huge Fourth Amendment issue. Because of this glaring security deficiency, you still need to bring a physical copy of your driver’s license with you when you go out, thereby eliminating most of the point of having an electronic driver’s license.

by JPS4YOU

App UI still needs a lot of work, but no issues with scanning. Although a frame of where to place the DL would help. Picture taking process took a couple of tries, then I figured out I should remove my frameless glasses even my actual DL was taken with my glasses on. Looking forward to full release and apple wallet support. CA is just soooo behind in adopting digital ID.

by Acnl2013

See the potential. App works fine do far. However it would be even better to be able to add out mDL to Apple Wallet. Please have Apple Wallet ASAP. I do not want to unlock my phone to go to CADMVWallet as opposed to just double clicking the side button and have it pop up. That would be much more convenient and safer!

by Bindigok

I am thrilled that CA is piloting digital DLs. But CADMVWallet needs a lot of improvement. You have to change your phones zoom setting just to see the continue button when scanning your DL. It also doesn’t integrate with iPhones wallet and plans for DLs - this makes people less likely to use it. Again, I’m grateful CA is moving in this direction but CADMVWallet needs a lot of help.

by SiloTree14

This is not a good implementation of mobile ID. Doesn’t seem to be any Apple Wallet support which is a major let down. The text on screen in CADMVWallet doesn’t scale properly and gets cut off. CADMVWallet is seizure inducing with all those crazy color flashing. CADMVWallet needs major work and improvements.

by Tyguyone

I love that California is making progress on mobile IDs, but not only do I get a connection error when trying to start the Liveness scan, but CADMVWallet has no integration with Apple Wallet. Until then, it doesn’t provide the convenience I’m looking for. Please add support for Apple Wallet.

Edit: Scan is now working.

by Dr Homer

Please add Apple Wallet compatibility. So much easier to have all my things that I’d keep in a physical wallet in one central location on the phone. I don’t want to have to hunt for CADMVWallet when I could easily just double click the side button and gain access to my credit cards, insurance cards, and hopefully soon my driver’s license.

by Secure It Tee

CADMVWallet has lots of potential. Easy to download, a bit difficult to use it’s scan tool. I took 4-5 tries of front and back before I was able to upload my ID. I also had some interface issues, but after resetting by screen display to normal, everything viewed correctly. I hope it will view using bold text and large fonts that I normally use. I was also hoping for some interface with my iPhone digital wallet with the rest of my passes and cards. I would also like to be able to view my ID as the card. Anyway, i hope these will be added in the near future as this is a handy tool.

by Runegade

I realize that this is a beta version, however the process for uploading your license and biometrics is unclear. You need to take photos of the front and back sides of your drivers license. When CADMVWallet captures the front image, it tells you to turn the license over to the back side. However, it only allows you 1-2 seconds to do so. I failed to upload my license multiple times because I couldn’t turn the card fast enough, and I had to start over.

CADMVWallet also takes pictures of your face, to match the biometrics the DMV already has on file for you. My phone has front and rear facing cameras, and there were no prompts about which camera to use. CADMVWallet uses the front facing camera, so be ready.

by Riccko

After installing CA DMV app I don’t know if it works! If I touch the ‘Show my MDL’ button on the Welcome screen I’m taken to a blue screen with a spinning circle that says, among other things, “Connecting to Bluetooth services.” At this point am I suppose to see a QRcode that can be scanned? I don’t. Eventually the spinning circle times out (10 seconds or so) and CADMVWallet goes back to the Welcome screen. So, is it working? Finally I had to Allow CA DMV to access Bluetooth in SETTINGS>CA DMV. Now CADMVWallet generates QRcode that can be scanned by whomever, TSA, etc. I’m using an iPhone SE 2nd Gen. All the screens/buttons were formatted fine on the phone’s screen. One other glitch, I couldn’t change my CA DMV account password using the apps instructions. I had to log into my account using a computer.

by Ashrof2a

If you follow the instruction on each page of CADMVWallet you should be able to set up everything in less than 5 minutes and it took a few more second for verification and you get your digital Driver license. It is a clear and stright forward quick process.
Problem is on the AppStore it stated you still have to have your physical card on you!!! So what is the point of CADMVWallet or the digital ID??!!

The interface itself is good for something in 1990s it could be a lot better specially for a California it should be very high tech nice easy user interface and result.

It should also state if you can use this while driving and if it completely replace the physical ID
Because this part is confusing

Also, the one time QR is for who to scan? A police officer? Official places? State office? Any one?

Wouldn’t be easier to be able to add it to apple wallet same as bank card all in one place?

by Camidei

I made something like 8 attempts to scan my DL before I got a good scan. It wants to scan both sides of your ID/DL but it just tells you to flip the card over and waits for a very short period of time. Not enough time to get the camera aligned with your id.

But - I finally got it scanned. Another annoying thing is that you can not have your ID/DL stored in your phone’s wallet, it can only be the “wallet” that is part of CADMVWallet . This will make it a bit cumbersome at a TSA checkpoint as you switch from different wallet apps to bring up your documentation. Seem to me to be easier to hand the TSA agent my physical ID as I scan my boarding pass.

by Jo18ti

Setup worked well enough, but using the ID is unreliable: Sometimes CADMVWallet shows the QR-code, sometimes it shows a spinner saying that it waits for Bluetooth services (to which I have given access).

Overall it is puzzling why CA needs their own app instead of allowing us to add the ID to Apple Wallet that works reliably.

Would be great if app would also educate where digital ID is accepted.

by IT_Czar

If you have non-standard zoom enabled don’t even bother starting enrollment until it’s set to standard. You won’t be able to get past scanning the physical ID before you get a white screen of death… no way forward to take my picture. Once that step is fixed and allows for Display Zoom to be set to “Larger Text” the enrollment should go smoother. I guess they don’t have many testers of CADMVWallet using reading glasses. lol

Overall CADMVWallet is functional but Apple wallet compatibility would be so much easier for Apple users. I hate having a separate app for such a basic function.

by Wateron

Button to scan your DL doesn’t work & also page doesn’t fit to the screen. Update was told by developer to “please change the phone zoom to get access to the bottom section of some pages." Huh??

After reading comments here changed text size & then was able to complete process. Still needs Apple Wallet functionality.

by Ml910

Attempted DL scan 6 times - all failed. The developer suggested avoiding glare. I thought there was no glare but tried a few more times and was able to complete setup. I hope this program is a success and the digital DL is accepted in a lot of places.

by GeoJohn

The “Start” button for scanning my DL is only visible if I scroll up the screen on my iPhone8Plus, but as soon as I let go from scrolling, the button drops below the screen again and can’t press the button, the button is also not active if I hold the scroll up. Thus can not continue. Note that my partner had no trouble using an regular size iPhone13.

Changing my review from 1 to 4 stars as figured out that changing the text size to small in the iPhone settings allowed the “start” button to be visible without scrolling and thus was able to continue registration.

by EatTheWorm

I love the idea of the digital drivers license. It was tricky to take the photo of the back of the card bc CADMVWallet automatically snaps the picture. I had to do it a couple of times bc the camera would take the photo as soon as it detected the edges of the card, once before I could get my hand out of the way and twice more before the card was really in focus. The one thing I would really like to see is integration with the Apple Wallet. It’s kind of a drag to have to go through the extra steps of opening and signing into a separate app when my credit cards, boarding passes, insurance info, tickets etc are all collected in the Wallet.

by Xplodhead

Easy to process took me like 5 min
You just create account if you don’t have
Scan Id then do face scan and your good to go

My only complaint thag why can’t I add to apple wallet like my credit card, hope this will be available soon

by Ryancorpz11

The lack of apple wallet integration is the only thing that's missing from CADMVWallet . Having the convenience of having my DL on my phone and not having to bring my physical copy in the future is something I'm looking forward to. Hopefully they decide to integrate the card into the apple wallet for a truly digital future.

by Bozray

The process was simple, if you actually read the instructions. Yes, it is not compatible with Apple Wallet. Don’t over complicate the process. Took me less than 10 minutes to get verified on both DMV & Age verification add-on.

by Musicianeer

I’m looking forward to seeing this get started! Right now it seems to be functioning fine but the UI could be more polished. I’d also love to see a PR campaign so more businesses will recognize it, and for more airports to adopt it so I can skip the wallet at airports or the DMV.

Apple Wallet integration will be critical for adoption. I saw this with the COVID-19 vaccination where businesses recognized the Apple tool the best.

Will there be an SDK where we can send official proof of age to websites from the phone?

Will I be able to manage my license from CADMVWallet as an extension of the DMV?

by Pete LBC

I was so excited to apply for the mobile ID. The process was easier than expected except for the face photo verification process was slightly frustrating. After researching online, found out i had to change the text size of screen to a smaller font so the “next” button to forward to the take the photo screen portion. Once I got through that, the verification was easy. And viola! Mobile Id added to my dmv app!

by Lavachek

The directions works fine. A couple of points to add for the new user as I learned this quickly; First, you will need to have an online DMV account so if you do not have it, create on and you will be fine. Second, When you take out your drivers license, put it on a dark background. When it goes to take the front side of your license on the dark non-reflective background, you see a check mark after it takes the first photo, immediately turn the license over as that part of the process is not paused and it will continue the process as you will notice. A second check mark will then appear and you will then be prompted after that to continue. This is a moving target which means improvements are on the way. CADMVWallet does not save to your Apple wallet just yet (it does in CADMVWallet for sure) but in time I am sure California will be added at one point down the road to the Apple wallet as long as privacy is protected as expected.

by Spppppppppppenc

Notes for users:

1.) Make sure to sign up for a DMV account. This will be one of the first steps and is needed

2.) Have the license Front side up before the camera opens and flip the license over to the backside without the camera pointed at it. The camera is fast and probably just looking for Identifiers on the ID without noticing you’re still touching it.

3.) thats really all I noticed. CADMVWallet itself is well made and slick. Pretty easy to use and took ~5/10 minutes from start to finish.

Ideas for devs (not that this is warranted, just my ideas) :

1.) Make a landing page that notifies that the user will need a CA DMV account when they start the mobile drivers license process.

Maybe something like “Do you have an online DMV account? You will need one to process your CA DMV application”

and then have two buttons “No I do not” which links to the sign up page for the CA DMV online account outside of CADMVWallet , and “Yes I do” that takes you to the sign in page you already have.

Maybe even have a feature that sends them an email when they click “

2.) Add a few seconds delay for taking picture of back of drivers license or have the tech notice there’s an object in front of the license. The picture will snap before you can move your hand away.

by Nick_c150

Not bad at all, I am impressed. Here is a bug fix I suggest: even though I am logged in, in the “Profile” tab (bottom right) there is a title called “Account”. Under “Account”, there is “Create Account”.

I was surprised to see this, because I was already logged in with my DMV account. There should be no button for creating a DMV account, since I clearly have an account since I am logged in.

Summary: remove the “Create Account” button if I am already logged in.

by MNX68

Not sure why with the litter ratings but it took me less than 5 minutes to setup and was instantly approved and activated. You need to have a DMV account already set up before you do this. It's free! Set one up before you complaints. 😉

by PlausiblyIll

CADMVWallet is awesome. I saw Zootopia with my wife the other day did the first time and we love the DMV. We go there all the time and we love everyone there. CADMVWallet is the future and I’m glad California is moving pass all these boomer states and actually getting with the times. This facial recognition should be utilized to catch criminals too. In actuality, CADMVWallet is very simple. Just make your account or sign in and then scan your ID. It’s so easy that a 3rd grader could probably do it if they knew how to drive. Anyway, I like CADMVWallet. If my wallet ever gets stolen, I’ll still have my phone.

by B-Mang

Worked like a charm. It took a mere 3 minutes to do everything and get approval. After reading some of the bad experiences I wasn’t expecting a lot but I was pleasantly surprised at how easy and seamless it turned out to be.

by Not Here For Internet Bullies

The setup process was easy to follow. Took me under 5 minutes from downloading CADMVWallet to having the digital wallet be set up.

by Matthewmthomas

I’m not sure what all the complaining is about because CADMVWallet is pretty impressive for a beta or testing program. Seems that it’s been improved in the last month based on some of the reviews from about a month ago which is also positive (that it’s continuously being improved). Now, just want it in my Apple wallet…

by RunEunGadget

After successfully scanning front and back of my driver’s license, I get to “Step 1 of 3: Verify your DMV Card” where it shows the DL#, name, address and dates from my DL (all us correct). Options are Next and Rescan. CADMVWallet completely crashes EVERY time I try hitting Next. When I say crash, I mean CADMVWallet closes instantly without any error message, and I’m back to the iOS home screen. I have tried uninstalling CADMVWallet ans restarting the whole phone- it is 100% consistent, so I have never gotten past this step.

by C.Kennedy Onassis

I recently used the CA DMV ID APP and was genuinely impressed with its ease of use and activation process. Everything worked perfectly and the process was swift. A suggestion for improvement would be the addition of a feature allowing users to add their ID to the Apple Wallet. I, for one, would be willing to agree to a release of liability for this convenience. Great job on CADMVWallet !

by Sorus25

CADMVWallet verified all my info and I had a digital ID in less than 5 mins. All the negative reviews are probably for older versions. They have fixed a lot of the errors in the latest version of CADMVWallet. One caveat - Unlike the other states with digital IDs, the Mobile ID for California still does not port to the Apple wallet. Looking forward to that enhancement.

by Crazy A 442

So excited CADMVWallet is here! It’s going to be nice to have a digital back-up of my Real ID CDL on my iPhone, and once the program starts expanding and being accepted at more places it will be even better. It was simple to set up and didn’t take much time at all on my iPhone 13 Pro Max. Thank you so much to the California DMV for all you do and for providing this awesome app!

by Jfitty805

Five stars but you get a six star if you add Apple wallet support but overall this is phenomenal. I’m really excited about not having to carry a wallet in the near future… Thank you!!

by YogiCali

Worked for me after a couple of hiccups . A well lit room helped me capture the scans after initial tries.
Once thr license was scanned it was a breeze from there on . Got myself verified in less than 2 minutes .

by Trancehed

Haven’t had any issues. I did just get a notice that if I got a new phone I should uninstall CADMVWallet and re-setup the card. This was for security purposes. Might not be the most streamlined way of doing this but it did work and I have my DL on my new phone. I didn’t even realize it was an issue as I had not tried using CADMVWallet since I got my new phone. But if people are having issues give that a try.