Contact CA DMV Wallet Support
Published by California Department of Motor Vehicles on 2023-12-21 About: Now live in Pilot Phase – California DMV Mobile Wallet
Californians now have a
secure way to present their driver’s license or identification card using
their smartphones via a Mobile Driver’s License (mDL) digital
credential.
California DMV Wallet gives you the control of the driver’s
license data you share with others.
How to Contact CA DMV Wallet Customer Service/Support
Listed below are our top recommendations on how to get in contact with CA DMV Wallet. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CA DMV Wallet. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of California Department of Motor Vehicles
100% Contact Match
Developer: California Department of Motor Vehicles
E-Mail: [email protected]
Website: Visit CA DMV Wallet Website
72.73% Contact Match
Developer: State of Louisiana
E-Mail: [email protected]
Website: Visit State of Louisiana Website
Privacy & Terms:
https://www.dmv.ca.gov/portal/ca-dmv-wallet/
Reported Issues: 3 Comments
By Corrin95
Does not work with accessibility!
Can’t even get thru the initial screen in the app front page…no buttons work at all. Does not scale for accessibility. …too bad!
By Sethland
BAD USER INTERFACE
Buttons at the bottom of the screen to capture image of driver’s license is barely visible on my iPhone 14 Pro Max. They are cut off. Difficulty taking a photo is the driver’s license - multiple failed attempts even though I followed instructions. Very nice concept if this app works. I understand that the app was just introduced to a limited number of the public and I’m hoping that the app will be updated very soon in order for a successful pilot program. You will need a DMV account to set up this app. Also, I noticed that there were 2 CA DMV mobile apps in the App Store. Be very careful to choose the right one. You will also need to grant the app access to your iPhone’s camera.
By OQTW
Solution to Successful Pic Taking
If you are stuck on the screen where you need to have the license picture taken by the app, if you cannot scroll down to tap the start button, simply reduce the magnification of your iPhone screen. Just go into iPhone settings, display and brightness, and slide the button to reduce the magnification of the screen. Hopefully they will make your license in this app legally accepted by law enforcement or all places that require ID so that you do not have to carry your license or if you happen to have lost your license or forgotten to take your wallet when leaving your residence.
Have a Problem with CA DMV Wallet? Report Issue
Leave a comment:
Why should I report an Issue with CA DMV Wallet?
- Pulling issues faced by users like you is a good way to draw attention of CA DMV Wallet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CA DMV Wallet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CA DMV Wallet.
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