NC Quick Pass Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TRANSPORTATION, NORTH CAROLINA DEPARTMENT OF
Verified email ✔✔
E-Mail: app-ncquickpass@ncdot.gov
Website: 🌍 Visit NC Quick Pass Website
Privacy Policy: https://www.ncquickpass.com/privacy-policy/
Developer: TransCore, LP
3 Most reported problems 😔💔
Poor customer support
by Me0u812Me0u812
I downloaded the new app and tried to login but it says the UN/PW aren’t correct. Tried to reset PW, says successful but still can’t login. Sent an email for help logging in and got nothing. Sent another and still waiting. Never had an issue with the old app. Guess I’ll have to try to call and get everything set up. Wish me luck!
Crappy App
by Hokiecub
I’ve had to reinstall this piece of trash several times. It would be much better if it actually worked. Tons of error messages.
Very poor excuse for customer support
by Trythrice
I have a trip I need to pay for. Won’t allow me to create an account to pay toll. Very poor coding implementation. Obviously not use cases created for app. It is a challenge to collect large quantities of payments for small amounts. A good app would increase collections. I’m a retired IT Data Architect with 46 years experience.
Have a Problem with NC Quick Pass? Report Issue
Why should I report an Issue with NC Quick Pass?
- Pulling issues faced by users like you is a good way to draw attention of NC Quick Pass to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NC Quick Pass customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NC Quick Pass.
