Sesame: Telehealth Care & More Reviews

Sesame Reviews

Published by on 2026-03-24

🏷️ About: Sick of long waits, high deductibles and expensive medical bills? Break up with the system and go doctor-direct with Sesame. Our marketplace makes it easy to find exceptional physicians across 45+ specialties and hundreds of services – all at upfront cash prices and easily bookable within 2 hours (even on weekends and holidays).


Overall Customer Experience 😎


🤬 Negative experience
99.8%

😎 Positive experience
0.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 7,534 combined software reviews.

Is Sesame Safe?
Sesame: Telehealth Care & More does not appear safe based on available data.
0.2/100

  Safety Analysis »»

Is Sesame Legit?
Sesame: Telehealth Care & More does not appear legitimate based on our analysis.
0.2/100



Read 20 Customer Service Reviews 😠💢

4.9 out of 5
Don’t use this company. They are scammers.

I used this company Friday. I got Kelly Crowne NP for my appt. I told her many signs of infection and all she prescribed was prescription Flonase for $60 when it’s on the shelf for $30 and to no surprise it didn’t work. Out over $120 and still just as sick. Don’t bother with these people. Customer service just throws you on hold as well

Horrible service

I had a consultation for a specific medication, which the consultation itself was $50
And the consultant refused to prescribe it because it wasnt FDA approved, although it was recommended and I got prescribed many times for it (its 2.5mg oral minoxidil)
Then i asked for a refund and he said no because we already had the consultation. Its a scam and all they care about is your money, not your health or wellbeing.

Worst care ever!

I used them once and never using them again. In October I had a life threatening tachycardia issue which their Dr. treated very lightly. Without going it, all I can say is avoid this service if the Dr’s they hire is as non-caring as that 1 was.

App has not worked in over a month!

Sesame is not working! So frustrating! Just a blank white page and the boxes to log in do not show up. Last month when I first got this app, Sesame would not work with my camera!

Late, hung up and no rx

The provider was 25 minutes late, he was rude, said he sent the rx, and hung up in the middle of the call without warning. I tried to reach out to him but the this app app says “message failed” to prevent you from leaving reviews or reaching out to customer service. I tried to call customer service but they didn’t answer. This is beyond a scam.

Flaky docs

I’ve had good and bad experiences. However twice in a row a doctor missed my appointment to refill my mental health meds.

Service great, the app is unusable

I have to use this service through website. Sesame doesn’t even allow me to login. Despite that, the telehealth doctor quality is very good and would recommend.

The easiest ever

I would recommend this app to anyone! The easiest, less expensive than anyone else and very convenient! Thanks!

So easy

This has been such a wonderful thing for my family. It’s easy and accessible.

Very helpful

The doctor was on time, professional, listened to our concerns and kind. Thank you!

Might have just saved my life!!!

Used Sesame to see a doctor at 11pm yesterday - and thank goodness I did!! The this app doctor I spoke to was so incredibly attentive despite it being so late in the night 😅I have my Rx already in hand and couldn’t be happier with the service. 5 stars!!!!!

Good appointment

She was very nice. Her skill was confidence inspiring. I got the help I needed. I don't know how the appointment could have been any better.

Telehealth care

I highly recommend, so kind and helpful

Great experience

Provider was very pleasant and helpful. She asked questions and listened to my responses and concerns.

Dr. Michelle

My Dr was very kind and was able to help me with getting my Rx when I couldn’t get in anywhere else at this time. I would definitely recommend!

Choose Sesame

Simple, easy care that you can depend on.

Great!

I love Dr. Bakare! He is very knowledgeable and patient focused with his care. I give all five stars and more!

Fast service. Efficient. Great.

Love love love this organization, speed of service, professionalism and efficiency.
As a mama, nutritionist, and natural medicine doc, this app and the docs are exactly what I need in a pinch when looking for western medicine needs.

Thank you tons!

Great app

Easy to use

Great

I currently do not have insurance and I am having a hard time finding a provider who is taking new patients (recently moved and there is a big shortage of providers in Iowa). this app has helped get me through with my maintenance meds and I feel like I get just as good of a checkup as in person.



Is Sesame Safe? 🙏

Sesame: Telehealth Care & More does not appear safe based on available data. JustUseApp Safety Score for Sesame is 0.2/100.
This assessment is based on our NLP analysis of 7,534 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

97.5% of users say app is safe 👍
97.5%

1.6% of users have some concerns ⚠️
1.6%

0.8% of users say app is risky 🚨
0.8%


Is Sesame Legit? 💯

Sesame: Telehealth Care & More does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Sesame is 0.2/100 .
This conclusion is based on analysis of 7,534 user reviews.

🔏 Privacy & Data Safety

Sesame collected the following data from you:

  • Data Linked to You:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Diagnostics



How was your experience with Sesame: Telehealth Care & More? Post a Review




Features

Download the free Sesame app to join video appointments, chat with your provider, manage prescriptions and care for the entire family, & book your next visit.

Once you’ve created your free Sesame account, you can browse providers and select an upfront price and appointment time that work for you.

After booking your appointment, you can join your video call from within the Sesame app or from a web browser on your mobile device, desktop or tablet.

Our marketplace makes it easy to find exceptional physicians across 45+ specialties and hundreds of services – all at upfront cash prices and easily bookable within 2 hours (even on weekends and holidays).

Sesame is building a radically new healthcare system for Americans who are uninsured or those with high-deductible plans.

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Sesame, Inc.

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