NeoServer Status

Published by haojie huang on 2023-11-13

NeoServer allows you to manage your NAS (Synology, QNAP, FreeNAS, etc.) or
server on mobile devices.

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Common NeoServer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NeoServer app on iOS and Android devices. Solve all NeoServer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NeoServer iPhone Issues and Solutions

NeoServer iOS app crashes, not working, errors
NeoServer iOS app network issues
NeoServer on iOS has black/white screen

NeoServer Android App Issues and Solutions

NeoServer has errors/crashing/not working
NeoServer server network connectivity issues
NeoServer has black screen

NeoServer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NeoServer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NeoServer app crashes or not working on Iphone (iOS):

Close and restart the NeoServer app on iPhone
Update NeoServer app to the Latest Version for iOS
Uninstall and reinstall NeoServer iPhone app
Update your iPhone to the latest iOS version

Fix NeoServer on iPhone unable to connect to server/internet connection issues::

To resolve NeoServer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NeoServer black/white screen (blank screen) on iPhone:

Follow the NeoServer iOS app troubleshooting guide Here →

NeoServer Android App Issues and Solutions

Fix NeoServer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NeoServer app issues:

Force Stop the NeoServer App
1. On android, goto "Settings" » click NeoServer app. » click "Force Stop".

Update NeoServer to the latest version on PlayStore

Clear NeoServer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NeoServer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NeoServer.

Fix NeoServer unable to contact server/ NeoServer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NeoServer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NeoServer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NeoServer on android.

Solve NeoServer black/white screens issue on Android:

Follow the NeoServer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at haojie huang, developers of NeoServer.

Verified email

Contact e-Mail: [email protected]

50% Contact Match

Developer: Riva

E-Mail: [email protected]

Website: Visit NeoServer Website

About this app

Supports SFTP to browse server files and perform operations such as renaming, deleting, viewing file size, and viewing file permissions. Supports viewing the full process list, including PID, User, CPU Usage, Memory Usage, Command, and Status. Supports server monitoring, including CPU, memory, disk, and network metrics. All data is stored on your device. this app does not transmit data over the network to any servers outside of your configured servers, nor does it engage in any third-party statistics or advertising connections. Supports export, allowing you to customize your server configuration according to the specified format. this app allows you to manage your NAS (Synology, QNAP, FreeNAS, etc. ) or server on mobile devices.