Contact GoodShort Support
Company Name: SINGAPORE NEW READING TECHNOLOGY PTE. LTD.
About: GoodShort: a must-have app for original dramas and movies
To enjoy original
short dramas and movies of a minute or so, anytime, anywhere, whether in travel,
at home, or at a restaurant
We have a myriad of short dramas and movies adapted
from novels with high quality, high definition, and high update frequency,
guaranteeing a different screen experience for you.
[Diverse, all-inclusive
content]
There are a lot of short drama.
GoodShort Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SINGAPORE NEW READING TECHNOLOGY PTE. LTD.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit GoodShort Website
Privacy Policy: https://m.goodreels.com/other/static_file/privacy_policy.html
Developer: GoodNovel
Privacy & Terms:
https://m.goodreels.com/other/static_file/term_of_use.html
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34 Most reported problems 😔💔
I am being charged for this subscription and I am unable to view any shows and would like to cancel it, but there is no option to cancel
i have cancelled my subscription and you keep taking money out
I bought a yearly membership for GoodShort on Feb 19 2026 but I’m being charged for a weekly subscription since then. I’m owed a refund of about $180 for $20/wk subscription for 9 weeks.
I want to move my already subscription in to another phone
How do i get reimbursed for videos i can't watch them it won't give me the option
Why do i have to pay five dollars for help
Just paid for 19.99 for two weeks access an hour ago and am now being asked to pay again. How do I get my money back or the two weeks I paid for?
Take my name out of your data base. I don't this taken out of my account everyday and sometimes several times a day. It has to stop and now please.
You cannot cancel. Cancel your card. They are horrible
Help I need to cancel but can’t find a way to do it.My only way is to cancel my bank account.Please cancel because I don’t have the money to keep throwing away.
I also have been charged and can’t find anywhere info to cancel so I am going to cancel my bank account.Thats the only way to get out of their grips.
I also have been charged and can’t find anywhere info to cancel so I am going to cancel my bank account.Thats the only way to get out of their grips.
Can someone confirm that 8339161922GAINSU is goodshort? I accidentally clicked on the payment page once but I never checked out or anything but it looks like the story I was watching is unlocked. I sent them an email asking for a refund but haven't heard back. I guess I will have to accelerate this with my bank.
I cancelled my subscription in July why are u taking money out of my account
I canceled my subscription on July 10th. Why do you keep charging my bank account every week ? Can someone please help me.
I dont have a subcription with GoodShort but im continuously being charged. WHY????? would like this to end asa[
I was charged on my card for something I want cancelled. However, I wasn't asked to make an account before and it doesn't show on my Apple subscription for me to cancel. I only have the Visitor ID as information from your app - 83532453. Please cancel this weekly subscription. Thanks.
I have a one year subscription with good short but an additional charge is repeating on my credit card for $46.99. For IOGoodshort. Most recent post on 4 September 2025. Please review and ensure this is removed. Vivien Silber Silbern@redacted.
I have canceled my subscription but i keep getting charged for renewal
I want to cancel my subscription but can't. It's deducting my money. I don't even watch it. I need refund pls
I can't cancel my subscription. Please help me cancel. It says I have no active subscription anywhere but is charging me money. Give me a refund please
I accidentally purchased a coin package for $53.30 when my finger touched it on the screen as I was pulling it out of my pocket. I want to be sure that I get no further charges on this. Please cancel any further subscriptions immediately to avoid any further charges. Please respond. Thank you.
The billing practices to charge every time you want to watch, even though already paid for a week, a problem. Double billed. Second, watching up next every 5 minutes basically doubling the time to see because its repeating the same scene.
I've been billed for the last two weeks and not been able to watch without spend more money. I wish to cancel my subscription and please can I be refunded for the last two weeks. Thank you for taking the time.
Good day I accidentally purchased a subscription of R2044 buy mistake can you please help me get a refund
I just purchased a 1 year subscription at $199.99. However in attempting to watch I keep getting messages asking me for coins to watch the next episode. With a one year subscription why do I need to cash in coins.
Took money out of my account that I didn't order. A year subscription. Who in their right mind orders that. I know I didn't.
Took money out of my account that I didn't order
I tried to download this app but it did not work but is still charging me a weekly fee. Please cancel.
Hi, im getting charged for a subscription that i cant access. Ive paid 17.99 twice. Please refund my money. I can’t cancel because it’s not showing that i have an open subscription. But my bank is showing ive been charged
The Good short app videos will not cast from my phone to my smart TV. How can I fix this?
One star for the price
by ATc6790
I wanted to write this higher because the shows are entertaining and do their job in getting you sucked in and leave you wanting for more. However unless you were willing to pay astronomical prices, you will never get to see more than one clip a day, maybe two if you sit through all of the ads, which is not always enough to watch a second one. On top of that, whether it is intentional or a bug in the system, coins do not seem carry over day to day, so you can’t even stockpile your daily check-in bonus and watch a few episodes at a time. I would say the potential for this app is high but it’s current rating is still at one. There should be other options to attain coins, even if it’s just raising the limit of how many ads you can watch in one day.
Horrible App!!!
by VTH0830
It’s a horrible app because there are way too many ads to watch just to receive bonus points that may or may not work to help you to watch videos. A lot of the times the new coins/bonus points earned end up getting used on replayed episodes already seen so there nothing left to pick up where you left off and see new episodes. It will also lock episodes you’ve already sent too if you try to move forward to where you left off. Otherwise you have to pay ridiculous amounts of money to buy coins to watch videos and they are times when even when you have points or bonus coins and you still can’t unlock new videos. Oh, and don’t get me started on their customer service when you click on their app for feedback or try to reach out to customer service it says “ service unavailable.” It states that the problem or concern should be resolved within 72 hours, well that is a lie! Their response to me was computer generated stating that all is correct and I should check my bonus history, like it’s my fault. This apps is not worth your time, money or aggravation. I suggest you find another app. There’s so many different ones out there that work much much better than this one. I’d give them zero stars if I could but I had to give them one star so I can write this review. I am not the only person who feels this way about the app. My friends too have deleted the app from their phones and have stopped using the app.
I’m so disappointed
by Hloru
I can’t believe the hoops that you have to go through to be able to watch a story. First of all, I purchased coins and all I was able to watch were episodes (which are so short) that I already that watched. So basically my money was taken to rewatch the same thing. The stories seem good but how much ads and money do I really have to spend to be able to watch an entire one. Btw, they want an honest review to give you some coins but only want five star reviews so if you’re looking into this maybe you should really think about those five star reviews and whether they are really authentic. I already spent more time and money on these stories (than even a Hollywood movie will end up costing or taking as much time as these ). It’s basically a scam to take someone’s money and then allow them to rewatch what they already had watched. Mind you episodes are like two minutes long and there are about 100 in the story I’m trying to finish. Let’s see if my real (authentic) review hives me the bonus. I wish I could place the pic of how it states it must be five stars after it says it must be authentic. No way all these people are super happy to pay to watch a few minutes of have to watch a ton of ads to get you a few minutes of watching.
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