Contact OneLabel: Product Scanner

Contact OneLabel Support


Company Name:

About: OneLabel is a free mobile app that allows you to scan the barcodes of food and
personal care products and instantly see their impact on your health. A rating
and detailed information help you understand the analysis of each product: -
Check ingredients in less than 1 second - Decipher food and cosmetics labels -
Simple explanations made by pro - Scientifically proved product score - Alert
Gluten, Allergy, Vegan, FODMAP OneLa.



OneLabel Customer Service 💢

Hard-to-find customer service info can be a red flag. Is OneLabel Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of OneLabel Inc.





Privacy & Terms:

https://onelabel.app/privacy-policy.html



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Protect your data and wallet. We investigate the developer's website (Onelabel.app), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

Subscription charge

2025-03-04

by Livingmybe3tlife

I’m pretty frustrated. I just got notification that my card has been charged for a year subscription. I signed up for the week free trial, and in the process was assured I’d receive a notification before my card was charged so I could decide whether or not I wanted to cancel before being charged. Having checked all mailboxes including spam, I was not notified and payment has been taken. Foolish me for relying on that reminder. As for the app itself, the small amount I’ve used it has not been very helpful. I find the rating system confusing and the info no better than EWG’s Healthy Living. Now that I have this app for a year, I’ll keep trying it and if my opinion improves, I’ll change my review, but at this point, no better than Healthy Living which is free.

The option to cancel as explained when downloading the app is incorrect

2025-03-05

by Sincere Mom!

How can I cancel?
It's easy! Open your phone Settings and tap your name, then tap Subscriptions and choose OneLabel.
Tap Cancel Subscription. Done! The subscription is very expensive.

Serious concerns

2025-03-06

by Kifa-Ann

I want to scan labels I make choose to purchase , not go through a list of specific products I may not use. Just want to scan and get a general percentage of healthiness ie 60 % healthy. 90% healthy. Most concerned about chemicals in good and saturated fat.




Have a Problem with OneLabel: Product Scanner? Report Issue




Why should I report an Issue with OneLabel: Product Scanner?

  1. Pulling issues faced by users like you is a good way to draw attention of OneLabel: Product Scanner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OneLabel: Product Scanner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OneLabel: Product Scanner.


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