Core Status

Published by EYC Media Pte Ltd on 2024-05-06

Core is the official app by Chloe Ting, the leading fitness YouTube channel with
over 3 BILLION views and 25 MILLION subscribers! Get started with completely
FREE workout programs and videos that you can follow along at home or at the
gym. Get access to new programs every month, and if you're feeling a little
lonely, you can always join a team challenge with other community members.

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Common Core Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Core app on iOS and Android devices. Solve all Core app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Core iPhone Issues and Solutions

Core iOS app crashes, not working, errors
Core iOS app network issues
Core on iOS has black/white screen

Core Android App Issues and Solutions

Core has errors/crashing/not working
Core server network connectivity issues
Core has black screen

Core iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Core app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Core app crashes or not working on Iphone (iOS):

Close and restart the Core app on iPhone
Update Core app to the Latest Version for iOS
Uninstall and reinstall Core iPhone app
Update your iPhone to the latest iOS version

Fix Core on iPhone unable to connect to server/internet connection issues::

To resolve Core network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Core black/white screen (blank screen) on iPhone:

Follow the Core iOS app troubleshooting guide Here →

Core Android App Issues and Solutions

Fix Core not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Core app issues:

Force Stop the Core App
1. On android, goto "Settings" » click Core app. » click "Force Stop".

Update Core to the latest version on PlayStore

Clear Core App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Core app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Core.

Fix Core unable to contact server/ Core internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Core » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Core » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Core on android.

Solve Core black/white screens issue on Android:

Follow the Core android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EYC Media Pte Ltd, developers of Core.

100% Contact Match

Developer: Chloe Ting

E-Mail: [email protected]

Website: Visit Core Website

About this app

A premium subscription option is available for users who want an ad-free and enhanced experience with more subscriber-only functionality, and who also want to help support Chloe and our development in bringing you more features and content. Your accountability buddies can help you stay on track, and you can stay in touch using team chat and smash team achievements together! this app is completely free to download, and is ad-supported. Get access to new programs every month, and if you're feeling a little lonely, you can always join a team challenge with other community members. this app is the official app by Chloe Ting, the leading fitness YouTube channel with over 3 BILLION views and 25 MILLION subscribers! You may manage your subscription in your App Store subscription settings after purchase. Subscriptions are monthly or annual, and payment is made directly through Apple Pay at confirmation of purchase. Your subscription will renew automatically unless canceled at least 24 hours before the end of the subscription period. Get started with completely FREE workout programs and videos that you can follow along at home or at the gym.