Contact Core Support
Company Name: EYC Media Pte Ltd
About: Core is the official app by Chloe Ting, the leading fitness YouTube channel with
over 3 BILLION views and 25 MILLION subscribers! Get started with completely
FREE workout programs and videos that you can follow along at home or at the
gym.
Get access to new programs every month, and if you're feeling a little
lonely, you can always join a team challenge with other community members.
Core Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@chloeting.com
Website: 🌍 Visit Core Website
Privacy Policy: https://chloeting.com/privacy-policy
Developer: Chloe Ting
Privacy & Terms:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
3 Most reported problems 😔💔
Workouts are very random
by Elizabeth_De
I don’t normally like to give 1 star reviews but this app deserves it.
1.) the workouts are not on topic. For example I wanted a Ab workout and I clicked on the Ab program and the first workout was for your legs and your glutes. I understand it’s important to train all parts of your body and I do, I run a mile every day so my legs are very in shape. I don’t train my Abs very often so I wanted a program to train my abs but instead I ended up training my glutes.
2.) the warm up was terrible. It was very random and did not warm up my body. It was like she made up some random moves and threw them all together and made a video and called it a warmup.
3.) It seems like she hardly put any effort into the program. This my sound rude but the first 2 reasons make it seem like she doesn’t really care.
I will keep doing more programs but I have doubts that I will actually see results or work my abs
Cant log in
by Juustjane
It’s taking 30+ minutes just to log in. I can’t even log in with the web browser to continue my workout because it leads me back to the app that won’t log me in. I just want to workout 😭
Can’t log in
by TPRand
I can not log in or create a new account.
Have a Problem with Core by Chloe Ting? Report Issue
Why should I report an Issue with Core by Chloe Ting?
- Pulling issues faced by users like you is a good way to draw attention of Core by Chloe Ting to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Core by Chloe Ting customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Core by Chloe Ting.
