Contact Traverse Support
Company Name: OpenInternet
About: Traverse is a visual learning tool that combines note-taking with mind mapping
and spaced repetition flashcards. Deeply grasp topics and remember for life with
our learning method based on cognitive science.
Traverse Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Traverse Website
Privacy Policy: https://traverse.link/about/privacy-policy
Developer: Traverse.link
3 Most reported problems 😔💔
Great concept, but horrible
by Owenmzee
I use Traverse for language studies, and the concept is nice. The layout is clean and the cards are highly customizable. But the app is basically unusable, and the website has its issues too. It basically takes ages to even load one flashcard, the app constantly crashes; it feels more like a struggling old web browser inside an app than an app itself. And this reflects the website too, which is not quite as bad to the point of unusable, but also very unstable and slow. Add to that I have about 5,000 flash cards and Traverse just can’t handle it. It’s also a nightmare just to edit a card. I have no choice but to use it since it’s linked to my curriculum, but I really wish they could improve the app.
Too many bugs, no support
by A Language Learner
The bugs will drive you nuts and you won’t be able to reach support. When you do, they will ghost you and never fix anything. Save your time and stick with Anki.
Login issue not solved
by Trabadero
I am also user from mandarin blueprint. Google login requires multiple verifications EVERY time. The checkbox do not ask on this device does not work. It is really frustrating to use
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Why should I report an Issue with Traverse - Learn Effectively?
- Pulling issues faced by users like you is a good way to draw attention of Traverse - Learn Effectively to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Traverse - Learn Effectively customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Traverse - Learn Effectively.
