Contact MemorialCare

Contact MemorialCare Support


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About: Download the Beta (test) version now – get easy, secure access – anytime,
anywhere – to your medical records through our new user-friendly MemorialCare
App.* Use it to help manage your health care needs, from finding a provider to
scheduling appointments, joining a virtual visit, reviewing test results, paying
bills and more.


 
  2026-02-23

MemorialCare Customer Service 💢

Hard-to-find customer service info can be a red flag. Is MemorialCare Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Memorial Health Services



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MemorialCare Website

Privacy Policy: https://www.memorialcare.org/policies-legal-notices/privacy-policy

Developer: MemorialCare





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Protect your data and wallet. We investigate the developer's website (Memorialcare.org), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.4 out of 5

Why did they abandon My Chart for this?

2024-08-01

by Padres Pal

Using this app after years of using My Chart, and it clearly has some of the exact features and has relatively the same coding but it has real problems.

The latest is how if you try to send a “Non Urgent Medical Question” to a medical provider, it shows you a screen of every doctor you have ever seen, listed alphabetically by first name. Sounds great, right?

Except the screen has zero scrolling capabilities. So, if the doctor you want to message has a name that starts with the letter “A”, great! If their name starts with something later in the alphabet, you are screwed as you have no ability to scroll.

As this is the main reason I use the app - messaging a doctor - I find this app to be frankly, pretty much useless for my needs.

Oh no !!!!

2024-06-17

by Billacj

The home screen scrolls up and down continuously, is that right ? I tried standing on my head and shaking the ipad but the app home screen jumps all over. WHO TESTING THIS CRAPPY APP ???

(obviously if I can log into the app store there is nothing wrong with my ipad)

Thank You

2024-06-07

by Heydpo

Thank you for building a patient app that is actually enjoyable to use.

The design, functionality, and overall feel are so much better than any other medical app I’ve seen. It truly makes a difference when accessing your medical info and booking appointments is actually a pleasant experience.




Have a Problem with MemorialCare? Report Issue




Why should I report an Issue with MemorialCare?

  1. Pulling issues faced by users like you is a good way to draw attention of MemorialCare to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MemorialCare customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MemorialCare.


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