Plus Chat Status

Last Updated on 2024-07-04 by CJ ENM Co., Ltd.

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Common Plus Chat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Plus Chat app on iOS and Android devices. Solve all Plus Chat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Plus Chat iPhone Issues and Solutions

Plus Chat iOS app crashes, not working, errors
Plus Chat iOS app network issues
Plus Chat on iOS has black/white screen

Plus Chat Android App Issues and Solutions

Plus Chat has errors/crashing/not working
Plus Chat server network connectivity issues
Plus Chat has black screen

Plus Chat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Plus Chat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Plus Chat app crashes or not working on Iphone (iOS):

Close and restart the Plus Chat app on iPhone
Update Plus Chat app to the Latest Version for iOS
Uninstall and reinstall Plus Chat iPhone app
Update your iPhone to the latest iOS version

Fix Plus Chat on iPhone unable to connect to server/internet connection issues::

To resolve Plus Chat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Plus Chat black/white screen (blank screen) on iPhone:

Follow the Plus Chat iOS app troubleshooting guide Here →

Plus Chat Android App Issues and Solutions

Fix Plus Chat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Plus Chat app issues:

Force Stop the Plus Chat App
1. On android, goto "Settings" » click Plus Chat app. » click "Force Stop".

Update Plus Chat to the latest version on PlayStore

Clear Plus Chat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Plus Chat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Plus Chat.

Fix Plus Chat unable to contact server/ Plus Chat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Plus Chat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Plus Chat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Plus Chat on android.

Solve Plus Chat black/white screens issue on Android:

Follow the Plus Chat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CJ ENM Co., Ltd., developers of Plus Chat.

About this app

Wanna learn more and feel closer to your faves? Your time to start Plus Chat! *You can still use our service even if you do not agree to these Optional Access Permissions. *If you do not agree with such Optional Access Permissions, some services may be unavailable.