HeartMath Reviews

HeartMath Reviews

Published by on 2026-04-27

🏷️ About: Align your heart, mind, and emotions to transform stress, improve focus, and achieve optimal performance. Enjoy HeartMath’s free intro experience to access your heart’s natural intelligence and measure your heart-brain coherence.


       


Is HeartMath Safe to Use?

We Investigate the app owner's website (Heartmath.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
62.2%

🤬 Negative experience
37.8%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 4,270 combined software reviews.

Is HeartMath Safe?
HeartMath is very safe to use.
62.2/100

  Safety Analysis »»

Is HeartMath Legit?
HeartMath looks authentic and legitimate.
62.2/100



Read 20 Customer Service Reviews 😠💢

4.9 out of 5
My worst purchase of the year

A meditation coach suggested I buy the inner balance device from this app. I must say I was a bit dumb for not doing my own research. My rationale was HRV is such a basic and old technology, you would guess it’s pretty easy to make reliable device by now. Oh boy how wrong I was. this app is pure trash. The sensor is completely messed up, HeartMath is so bad, the output is just random garbage. I wish I bought a muse or some type of EEG device instead, they’re slightly more expensive but at least it’s the real deal. The sad part is it costs $10 or less to make this device in China and they sell it for $250. Complete scam

iPhone 16 pro is disappointing with this app.

I so enjoyed using HeartMath with my iPhone 11 but it was at end of life so I upgraded. My heart coherence rates have decreased substantially with the new phone. Sometimes HeartMath loses connections 20 or 30 times during a session so obviously this does not produce calmness and coherence. The joy of using HeartMath is gone with this new phone. I think the camera lens is too big or too far away from the torch. I’m curious if HeartMath has been calibrated to work with the iPhone 16 pro or whether other iPhone 16 pro users are having the same trouble. I reached out to customer service through HeartMath when the problems began but have not heard back.

Connectivity Issues

I have practiced this app for years using the other app. Since I started using HeartMath about a month ago, I find it drops the connection randomly in the middle of some this app sessions. I've tried multiple new sensors, and they connect initially but then they drop, sometimes within seconds, other times at a couple of minutes, I never know when it will happen. As a result, I end up feeling frustrated rather than any kind of ease, as is this app's intention. It frustrates me that I have invested in the expense of the new sensor for this. I decided to bump the rating up to two stars because when it works, I like HeartMath's offerings for learning. Overall, I wish HM still made the old sensor or a lightning cable that's compatible with newer devices so I could go back to using them with the other more reliable app.

Disappointed and looking elsewhere

I have had the lightning cable sensor for about 8 years and it still works but HeartMath is old and has always been VERY buggy. Refusing to connect even though I know it’s HeartMath not the decision… ugh. I would consider buying a sensor + except for the reviews stating that the new app (this one) crashes and has problems connecting as well, which I believe because even though the earpiece has been high quality and durable, it’s still probably on its way out eventually. All the options including the subscription service fee is exorbitant. Has this method helped me? Yes. But are there free or one-time-fee ways to meditate? Yes.

Close but buggy

This updated app is beautiful and for the most part works great. However, there is one issue that really affects the quality of HeartMath . The issue is that HeartMath has to stay open in order for it to keep playing the meditation or exercise. If the phone screen turns off the audio stops. if that’s during a session with a heart monitor you have to start the entire exercise over. Other apps address this and I hope this one will too. Then I will happy give five stars.

Improved app but….

I got the new sensor to be able to use HeartMath. HeartMath itself is wonderful, but they should have used a narrator for the practices that was better. The woman doesn’t have the most soothing voice and she talks a little fast. My coherence goes down by several points when I listen. So just be aware when you purchase — there’s not a lot of variety in case you don’t resonate with the voice either.

Awesome but could use more

Would love to have longer guided sessions, like 10-20min sessions. Guided sessions for visualization and manifestation would be incredible. Also, I feel as though the stated science and benefits of this app are confusing — it states benefits, but it does not go into the science or functional means of how practicing daily lead leads to greater heart coherence. There needs to be some guidance on how to improve her coherence, not just showing me what my real-time heart coherence is. Without any guidance on how to improve it, HeartMath is simply telling me the state of my coherence, but I do not understand how it is contributing to improving coherence. Simply by recognizing that heart coherence as a thing does not inherently mean that I am now capable of increasing it or improving it without guidance.

Getting there

As a user of the original inner balance , it’s a good upgrade. The new sensor is good and interface feels better.
One thing I hope they improve is how long it takes to set up a session. It definitely takes longer than the previous app /sensor. I could kind of understand for a first session of the day it may time time. However, the set up cycle runs every single time - even if doing another program right after. 30-60 seconds to “check sensor” for every session does not seem good. Maybe it’s on purpose but seems really odd and clunky for how great the rest of the experience is. This is why it is only 4 stars for now. Hopefully it will be fixed.

Technique is good but app is glitchy

The technique is science-based and effective. My only issue is that HeartMath and sensor are glitchy. The model of sensor I have requires Bluetooth and you can’t connect hardwired. I have an IPhone 13. Sometimes HeartMath connects to the sensor right away. Other times I have to try connecting multiple times. I am at home with a WiFi so I don’t see the issue. HeartMath also doesn’t always start the session you select. Sometimes I give up and let it play whatever session it wants to. Aside from the technical issues it’s a great technique.

Need more detail and customization in the session history

The decive is great. And the education and guided sessions are good as well

It seems it woud be simple for you guys to allow for the user to change the title of the sessions in the session history… this way the user can label the session in the way they can recall. This id helpful for someone who is trying to track their coherence during performances.

Also, the session history doesnt show the start and end time of a session. This would also be helpful

No wired option for device

If you buy the newest sensor (Inner Balance Coherence Plus) be aware that the cord is very short and the bluetooth transmitter part of the device will be right against your body. The sensor only works with iPhone via bluetooth. Probably most don't care about this, but just a heads up to those that are sensitive. When using HeartMath , the screen will go to sleep. There is no option to disable sleep like other apps have. So, if you’re looking at the imagery to sync your breathing, the screen will go dark after a while. You have to tap the screen to return. This disrupts the meditation. I emailed support about this and they said I need to update HeartMath to the latest version. I am using the latest version. The resources, however, are very good.

App not working

I have Iphone 14 Pro Max. When I first took it out of the box, it immediately connected. Now it identifies the sensor but won't connect. I just got off the phone with tech-support, reinstalled HeartMath , and it worked. Then when I hung up with them and tried to start it again, it does not work. The amp is also not up-to-date for the iPad Air.

Must Have

I have been using this for a week now and I have seen my mood and my reactions change in my day to day. Just how I respond and react to my family and friends, my boss/co-workers and I’ve especially noticed it during traffic. I hardly care about bumper bumper traffic now!

game-changer

this app has been a game-changer for me. I got it to address a new diagnosis of high blood pressure, which it is indeed helping with- but it continues to be beneficial in ways I didn't know to hope for. I feel myself responding to life's stressors differently now. I'm deeply grateful for this tool. What a difference it makes in my life.

Huge Massive Improvement over the previous Inner Balance app

I’ve been practicing this app for over 30 years. Had the Inner Balance app sensor from many years and was happy with it, so I hesitated on getting this new sensor app but, boy am I happy and satisfied that I got this it’s a huge improvement over Inner Balance. The best thing is that the heart meth techniques and courses are loaded into HeartMath so even for three minutes or five minutes or 10 minutes at many points during your day you can stop and be guided through a this app technique. I used to use the old Inner Balance once every few days. HeartMath I use every day.

Extremely effective!

I started using the Heart Math app due to a low HRV result in a wellness practitioner’s office. I am tense and feel shaky all the time. With Heart Math, I’m learning to transform how I feel with simple breathing and focus. That internal tension is slowly subsiding. Highly recommend the program for anyone suffering from high levels of stress. Worth purchasing the meter for free lifetime membership.

Totally awesome app

I have been practicing different techniques for neuroplasticity to heal my body for several months. this app is better than any previous programs I’ve signed up for. It is so incredible to get real time feedback for every thought, every breathing technique, and feeling! I absolutely love that you have married science with spirituality! Thank you so much, Nita

Easy to use, highly recommended.

I’ve been using the this app app for about a week now, and I really love the way I feel when I find myself increasing in heart coherence. I’m trying to do at least three practices per day 5 to 10 minutes each, I’ll really noticing an improvement. Great app! Easy to use! Highly recommended.

Making a difference

I’m loving this new app! I mostly love how it gives me so many opportunities to learn, practice, and track my progress.
The overwhelm I was resisting before feels peacefully manageable. Quick Coherence helped clear my head enough to make some smart choices personally, and the benefit is already spilling over into my relationships. I look forward to exploring the content I haven’t completed yet.

So far so good

This was a Christmas gift to
Myself. I’ve been practicing Breathwork for about 5 years but I did want a visual of my heart rate. I’ve experienced a couple of ap crashes since beginning-which is rather frustrating but hopefully that will resolve.



Is HeartMath Safe? 🙏

HeartMath is very safe to use. JustUseApp Safety Score for HeartMath is 62.2/100.
This assessment is based on our NLP analysis of 4,270 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

91.3% of users say app is safe 👍
91.3%

7% of users have some concerns ⚠️
7%

1.7% of users say app is risky 🚨
1.7%


Is HeartMath Legit? 💯

HeartMath looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for HeartMath is 62.2/100 .
This conclusion is based on analysis of 4,270 user reviews.

🔏 Privacy & Data Safety

HeartMath collected the following data from you:

  • Data Linked to You:
    • Contact Info
  • Data Not Linked to You:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
HeartMath Premium $79.00




How was your experience with HeartMath? Post a Review




Features

The HeartMath system is also used to optimize performance in professional sports teams, the military, law enforcement, leading universities, non-profit organizations, and major corporations, and is used by thousands of health professionals and their patients for managing and reducing stress and enhancing overall health and well-being.

Heart-brain coherence is a healthy and high-performance state that balances your mind and emotions, helps prevent stress, and improves your overall physical, mental, and emotional well-being.

Then, start your 7-day free trial to explore a comprehensive collection of guided sessions, immersive journeys, and coherence practices designed to help you experience greater calm, focus, clearer thinking and nurture a more balanced you.

Built on 30+ years of pioneering research on the heart-brain connection and supported by over 500 research studies, the HeartMath app offers scientifically validated strategies utilized in numerous healthcare systems, including Stanford Healthcare and Kaiser Permanente, to reduce burnout and fatigue.

• Real-time HRV Coherence Measurement: Use your phone's camera or upgrade to the Inner Balance Coherence Plus sensor for precision and a free HeartMath app subscription.

  Contact Support
Developer:
HeartMath Inc.


Website: