Contact DramaBox Support

App is not working right. Movies are stopping and taking forever to watch

I have cancelled my subscription and keep getting charged please cancel me!!

I have cancelled numerous times and I am still being charged constantly. I have gone to my bank and reported. I removed all apps some time ago.

QUIERO DARME DE BAJA A LA SUSCRIPCION ME PUEDEN AYUDAR GRACIAS

What a rip off. Can’t get anyone to help me cancel subscription and wanted me to pay for justanswer to get problem taken care of.

I purchased a two-week viewing plan, and was offered additional viewing options, but declined or skipped making further purchases. The subscription froze for a while, then resumed, and I noticed that I was now charged for premium access and an additional perk. I’d like a refund for the amount paid and for my subscription to be canceled, with no further dealings with your company. It’s a shame because I enjoyed watching the one short story, but I now find your business practices unscrupulous and undermining—entrapment at best.

Why do I have such a hard time getting to my story I keep getting a message another episode is downloading

I'm being charged for something I did not order. I need this to stop! I need my money back. I"m on a fixed income.

There is no way to cancel this!! You’re charging me $16 or $17.99 every two weeks!! This is bullshit. I don’t want it anymore. Please cancel it!!!

When I cancelled my subscription I was charged 144.00 and 29.99 and 16.99 from fooga.org. Please refund my money… I’m constantly being charged after I cancelled.

Made payment for subscription but it is not reflecting in my account. I log in trough Apple and made payment thought apple pay. I have transaction confirmed on card.

Hi there, I am being charged non stop by you guys one for 25$ and others 7$ and ither amounts. I don't want to be subscribed to it, I never did. All these payments coming out I would like a refund. You guys put my bank account in the negative. Please REFUND me & CANCEL the subscription. I am very agree right now. Please help

I would like to cancel my subscription please.

I have been charged twice on my credit card. once on Dec 5 and then 10 for $14.95 each. these are not my charges. Please refund my account or call me at 914-954-8444 Thank you so much

Please refund I cancelled as soon as I clicked by mistake. Who do I contact

I am writing to request a refund for a recent purchase I made through DramaBox. I was charged $4.99 for access to a video series, but I received less than 10 minutes of content in total — only 10 very short episodes. This was not clearly stated before purchase, and I feel the product was misleading and did not deliver reasonable value for the price. Please process a refund for this charge. I would appreciate confirmation once it has been resolved.

I tried for 2 days before my subscription ran out to cancel it.. in the first part it said it would be cancelled but in the second part it would not confirm my cancellation. Therefore it charged me for another week.. I do not wish to keep it another week . I even tried right up to a few hours before you charged my account.. I would like a refund and I will be disputing this with my bank . And I probably will never patronize Drama ox again..

The app no longer allows me to PIP and it used too. I can work from my phone so this is very troublesome.

This service was renewed without my permission. I had subscribed in the past, but had canceled the subscription within the appropriate timeframe. Drama Box doesn't show up on my current subscriptions, so I didn't even know money had been take from my account on 10/25/25 until I looked at my PayPal account. This is the Merchant order ID from the payment: YTBei2510260702072754454367i9F. This is the Transaction ID:4KX16962F9918422H. I want to make sure that this subscription will NOT renew on 10/31/25, which is the date listed on the app as the end date for this subscription.

For clarification purposes - Google subscriptions show I have weekly VIP membership @$19.99 but being required to top up due to 0 coin balance. Do I have a weekly subscription or not. Thank You Kimberly Cowan-Tucker

While watching on Facebook then going to the download on my phone can't open app to finish

MY PLAN ALREADY EXPIRED AND I REALLY REALLY REALLY DONT WANT TO RENEW MY PLAN, I HAD CANCEL ALL THE SUBSCRIPTION ALL WAY, IPHONE SETTING AND APP STORE AND ALL. BUT STILL IN THE PHONE MANAGE PAYMENT, THEY DECLINE ALL MY PURCHASE AND ASK ME TO RENEW THIS APPS FIRST. PLEASE STOP IT, SINCE IT CAN SETTLED NICELY OR ELSE I WILL DO REPORT TO MCMC.

I have a subscription that ends in 3 days. I'm unable to access my videos. How is issue going to be resolved. It.. The message say video is taken down

I'm not paying for $45 to talk to a technician. Your app is not working right. All I need is to be able to get to my coins I paid for. Tired of getting the run around!

I am writing to follow up on my account activation. I have already made my payment through Metrobank, but my Dramabox account is still not activated. Here are the details of my transaction: Name/Account Email: Dhang Reyes ID # 259544896 Date of Payment: August 6, 2025 Amount Paid: Php 2780.70 Mode of Payment: Metrobank Credit Card I would appreciate your assistance in checking and updating the status of my account. Kindly let me know if there are any issues or additional steps I need to take. Thank you and looking forward to your immediate response.

Already watched episodes then keeps bringing back to episode 10. I paid money but won't allow me to open where I want to I will not be giving any more money.

I WANT TO CANCEL MY SUBSCRIPTION !!! I thought I got rid of it a couple months ago AND YALL keep charging my card . I WANT THIS CANCELLED TODAY !!!

He comprado su menbresia por una semana he pagado con google aparece en mi correo pero no has desbloqueado.

Your system has an advert by GlucoClick promoting a blood sugar monitor but if you chack trustpilot for Lonetela the company selling this you will see its a scam. I suggest you cancel all adverts.

this app is so annoying, when you need to contact them, they avoid you like a plague, i sent them a message through their app they replied after 72 hours with a dismisive tone, i need a refund badly but they just wouldn't respond

I WANT TO KNOW WHAIT YOU DEBIT MONEY FROM MY ACCOUNT EVERY 4 TIME IN THE MONTH. NEVER I MADE SUBCRIPTION IN YOUR APP. ONLY ONE TIME PAID FOR FINICH THE ONLY ONE THE EPISODIC. AND KNOW YOUR DEBIT 20.06 AFTER JANUARY 2025 13 TIME THAT IS RIDICULOS. STOP. STOP AND CANCELED THIS SUBCRIPTION AND SENDING BACK MY MONEY.

I want to cancel my account but says I am unable to because I have 20 coins. How do I get rid of them so I can cancel

Always getting Data Exception. Not able to do anything.

Every month yall charge my card and I don't even remember subscribing to anything and when I finally found out it was yall I look at my account and I don't have anything and yall took $19.43 several times a month can you put my money back if not I need to be reading for free for as many 19.43 yall was taking

I didn't authorize any payments to this company. Please contact me by email perkinssusie5@redacted I w would appreciate if I can get my money back.

Pease, my kids mistakenly did a one year subscription, please I’ve cancelled it, can I have a refund pls

I never subscribed for anything and got billed 207.49refund now plz

I will like a refund it’s not what I thought I was getting and it has been canceled

You guys are taking money out of my account two weeks in a row and I'm not being connected to drama box may I please have a refund because I had can't get any service phone number 903-917-5576 and please cancel my subscription do not take any more moneyy out of my account I'm really not pleased

I want to cancel subscription. I cant find cancel anywhere

Hi is point less to pay DramaBox u can’t watch the series, they put the lock why they do that already paid 2 times

I paid to continue watching more episodes, but, it repeated episodes instead of bringing new ones. Please fix the problem and send me new episodes.

They took a payment I only y watch one episode now they are asking for another payment

I hope to watch again dramabox but unfortunately i cant log in to any of my account and its says (cant log in plz try again later) it seems that theres a problem when i delete my account pls help me to resubscribe again? Im begging you? Its all always says that data exception no movies at all

Dramabox withdrew $39.98 from one account and then $19.98 from another but the subscription still have not started after an hour. The payment of $39.98 should be returned.

I want to stop the weekly subscription in the app on my iPhone but there is no option to do it. Read everywhere say need to unsubscribe the subscription 1st then only can delete the account. Please let me know can I do it.

I have purchased one plan today and its not started so please resolve this issue immediately

It has been showing error. Not showing at all. I log in through my Facebook: Omaghomi KEVWE Igbuku

how can i stop my subscription to dramabox. it has autodeduction on my credit i already unsubscribe before

If we subscribe for 1 week can we watch all drama for 1 week

I recently downloaded your application and when I opened it " couldn't play vid error occured", I even rebooted my device qnd it is the same result