JustPlay app not working? crashes or has problems?

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I have a problem with JustPlay

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19 User reports:
App has problems
 User reports 19

⚠️ Most reported problems ⚠️
Not working
46.2%

Something else
26.9%

Account
23.1%

Login
3.8%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
J
Jennifer:

Can't watch videos

View
solution
A
Anthony Stephenson:

Just play not converting My loyalty coins over

View
solution

📋 7 Reported Issues:

Y
Yehya Sabr Rahma Kharif 2025-05-28

Yehyasabr189@redacted

E
Evelyn 2025-05-10

For over two year i haven't gotten any loyalty rewards turned into cash. This game is not truthful

M
Marcus Fields 2024-05-27

Hey im Marcus my coins is not resetting every 3 hours please can you fix it

J
Jenemie Molina 2024-03-31

Hi how can fixed my games in just play is not working

⚠️ Troubleshoot | Report Issue ⚠️
A
Amarildo Biba 2024-01-11

I upgraded the castle at level 14 at puzzles and chaos frozen castle game that I downloaded from justplay and haven't received my reward yet. I sent to email but no response.

C
Carlos Pedro 2023-11-07

I only have 1 acount, justplay is not converting coins. Have sent various emails but always get the same answer, and the problem is not solved. I enjoy playing the games but am very disapointed with the lack of suport solving the problem.

A
Aurel Aa Ferguson 2023-10-26

I dont know what going on right now but something is wrong I feel like i am not getting money from everytime exceed my goal

Showing 1-7 of 7 reported issues:

Have a Problem with JustPlay: Earn Loyalty Rewards? Report Issue




Common JustPlay Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. JustPlay iPhone Issues and Solutions

  2. JustPlay Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: customer-support@justplayapps.com

Website: 🌍 Visit JustPlay Website

Privacy Policy: https://www.justplayapps.com/privacy-policy

Developer: JustPlay GmbH




‼️ Outages Happening Right Now

  • May 29, 2025, 12:20 PM

    a user from Melbourne, United States reported problems with JustPlay : Not working

  • Started 9 minutes ago

    Sleepiest

  • Started 16 minutes ago

    Bonjour RATP

  • Started 17 minutes ago

    Fizzer

  • Started 18 minutes ago

    Volotea

  • Started 18 minutes ago

    Tribel

  • Started 21 minutes ago

    Fitness

  • Started 22 minutes ago

    TK-Ident