REX (Retail Excellence) Reviews

REX Retail Excellence Reviews

Published by on 2024-03-06

🏷️ About: REX (Retail Excellence) is a mobile application for Retail Merchandising Services, Inc. field representatives that allows them to view their assigned work and complete reports in store.


     


Overall Customer Experience 😎


🤬 Negative experience
69.0%

😎 Positive experience
17.6%

🫥 Neutral
13.4%

~ from Justuseapp.com NLP analysis of 21 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Latest app updates have been very nice

- Camera now has a wider field of view

- Ability to click on tracking numbers to see if delivered

- Ability to filter or sort services by due date or length of estimated time



Read 7 Customer Service Reviews 😠💢

2.1 out of 5
This app should not be used

REXRetailExcellence needs a lot of fixing. It is hard to use. First you have to sign in every single time. Second, when you take photos the camera switches from vertical to horizontal (that makes it difficult to get a decent photo), not to mention the quality of the photos are terrible. Third, when reviewing the POG planogram it is impossible to view it all on the screen. I have to bring a separate phone with just to view the photos, and lastly, it’s almost impossible while reporting to switch back and fourth to the directions. REXRetailExcellence needs to be redesigned completely!!!!

Fix the rotation

Ability to stop the rotation😳

Print

I don’t like that you still can’t print from REX.
Still have to go to the web page to print.
Double work.

Rotate Lock!

If the rotation could be locked that would be great! It’s a great app, however, the screen constantly rotates even when I don’t initiate the rotation.

Way better with updates!

Latest app updates have been very nice. No longer do the service reports and camera endlessly twirl around without moving the phone almost at all. Camera now has a wider field of view so you don’t have to stand back so far to capture sections in narrow aisles. Love to be able to click on tracking numbers to see if delivered. Wish there was a way to chat in REXRetailExcellence with someone at RMS home office instead of having to call if you have a problem or question. Would be great to be able to filter or sort services by due date or length of estimated time or other options.

Valerie Alther
2022-05-19

The app is installed but will not open to use for services

Patricia Johndon
2021-11-16

Went to store today could not login to the store Porto



Is REX Retail Excellence Safe? 🙏

Yes. REX (Retail Excellence) is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 21 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for REX Retail Excellence Is 20.3/100.

Safety Analysis

66.7% of users say app is Risky 🚨
66.7%

23.8% of users have Some Concerns ⚠️
23.8%

9.5% of users say app is Safe 👍
9.5%


Is REX Retail Excellence Legit? 💯

Yes. REX (Retail Excellence) is legit, but not 100% legit to us. This conclusion was arrived at by running over 21 REX (Retail Excellence) User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for REX Retail Excellence Is 35.8/100..

🔏 Privacy & Data Safety

REX Retail Excellence collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
  • Data Not Linked to You:
    • User Content
    • Diagnostics

How was your experience with REX (Retail Excellence)? Post a Review




Features

This allows reps to easily view their scheduled services by location, complete their store report questionnaires, take photos, and submit reports.

field representatives that allows them to view their assigned work and complete reports in store.

REX (Retail Excellence) is a mobile application for Retail Merchandising Services, Inc.

  Contact Support
Developer:
Retail Merchandising Services


Website: