Contact Symynelec Support
Company Name: Huizhou Ximingbo Technology Co., LTD
About: Symynelec smart security, easy to build a safe living environment. 1.
Symynelec Customer Service 💢
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Developer: Symynelec
3 Most reported problems 😔💔
STAY AWAY-DO NOT BUY!!
by Amatrixa
It would be great if both the cameras and software worked in harmony, even 50% of the time but unfortunately they don’t. I’ve added a network extender, setup numerous times, switched back and forth from wifi and cellular but it’s like flipping coins making them work and respond. The cameras don’t always pan and get stuck in one position often. They’re constantly inside getting reset. You could be getting robbed and the non responsive junky cameras might be stuck and aiming someplace else. I’ve about given up and looking into better cameras and apps. Very disappointed, I cannot stress enough to not buy or take if given to you. Mine are garbage bond.
Worked great for three months.
by Hippylotusflower
Worked beautifully the first few months. Gradually they got worse. Now for 24 hrs I go to open the app I can watch my live feed but can’t watch any alarms can’t use the help guide can’t try and reset them nothing because it’s saying internet connection error. It won’t let me change the WiFi either because of the connection. My WiFi has been restarted I called the company and the only issues is with my two Symynelec bulb cameras my other security camera (different brand) is having no issues so how on earth do I fix this??? No internet to reset them but my internet is fine!
Why did they add the symynelec logo in camera in an update?
by Fani Rama
Good camera and functions but now post update they added their co name as a logo int the camera feed. Why would they do this annoying thing? There’s no way to disable it even. I’m now going to get rid of the camera and go with someone else. I don’t want any branding in my camera feed like that.
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- If you are a Symynelec customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Symynelec.
