Contact NID Wallet BD

Contact NID Wallet BD Support


Company Name:

About: NID Wallet BD is a multi-purpose application developed under Bangladesh Election
Commission. The goal of this application is to make sure the NID-related
services are easily available on your phone.



NID Wallet BD Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit NID Wallet Website

Privacy Policy: https://services.nidw.gov.bd/docs/nid-wallet/privacy_policy.htm

Developer: Bangladesh Election Commission







3 Most reported problems 😔💔

4.1 out of 5

totally useless

2025-03-24

by Adiadnan07

I still don't understand the main purpose of keeping this app and I haven't found any use for this app. Secondly, I haven't found the online copy of my NID, for the work I downloaded with this app. So, what is the use of this app?

Useless app

2025-03-25

by Omaer512

The face detection part of the app has is not working even on the iPhone 14 pro max…my face is just on the front camera with a green border around it and thats it!….its not taking me to the next step

Face is not being recognized.

2025-03-26

by Aminur1906

After I scan my face, the next page opens with an “x” sign and this message “ We couldn't complete the verification process. Please try again.”




Have a Problem with NID Wallet BD? Report Issue




Why should I report an Issue with NID Wallet BD?

  1. Pulling issues faced by users like you is a good way to draw attention of NID Wallet BD to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a NID Wallet BD customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NID Wallet BD.


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