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19 User reports:
App has problems
 User reports 19

⚠️ Most reported problems ⚠️
Not working
34.5%

Something else
34.5%

Connection
13.8%

Crashes
6.9%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
A
Alex:

Plato error 50000

View
solution
S
Sv:

Don't work

View
solution

📋 10 Reported Issues:

M
Maya 2025-04-14

Оплатила год, не работает , приложения не открывает, в чате не отвечают

Андрей 2025-04-03

Нечаянно удалил приложение с айфона теперь в эпсторе его занаво не скачать так как его там нет

Станислав 2025-01-22

Служба поддержки

Станислав 2025-01-22

Вчера оплатил на год не работает

⚠️ Troubleshoot | Report Issue ⚠️
Арапов Виталий Анатольевич 2025-01-22

arapovitaliy@redacted

Светлана Маляревич 2025-01-22

Не работает ((

Сарра 2025-01-22

Годовая подписка,соединения нет,любая страна не работает и не подключается.В чем проблема?

Татьяна 2025-01-22

Нет соединения, оплатила год!

Александр 2025-01-22

Неработает plato Vpn

⚠️ Troubleshoot | Report Issue ⚠️
Андрей 2024-07-11

Приложение Plato VPN недоступно в РФ.😰 Вы можете восстановить Ваше приложение?

Showing 1-10 of 10 reported issues:

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Common PlatoVPN Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. PlatoVPN iPhone Issues and Solutions

  2. PlatoVPN Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: developer@mogotech.com


Verified email ✔✔

E-Mail: support@protonvpn.zendesk.com

Website: 🌍 Visit Proton VPN Website

Privacy Policy: https://proton.me/legal/privacy

Developer: Proton AG




‼️ Outages Happening Right Now

  • Apr 22, 2025, 01:50 PM

    a user from Montreal, Canada reported problems with PlatoVPN : Account

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    a user from Moscow, Russia reported problems with PlatoVPN : Not working

  • Mar 24, 2025, 02:12 PM

    a user from St Petersburg, Russia reported problems with PlatoVPN : Not working

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    a user from Krasnodar, Russia reported problems with PlatoVPN : Not working

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