Contact RingConn Support

by Derek NJ 34

The app does not offer something like a recovery score/readiness to train metric. One easy fix: they could write the HRV data to Apple Health, as Ultrahuman and other rings do. This would allow us to use any of the many apps like Bevel that track recovery on iOS. The developer said they would add this ability in April 2025 but they still haven’t as of July 2025. They could do this with the simplest software change since they clearly have the beat to beat heart rate data needed to calculate SDN, RMSSD, or any other standard HRV metric. They haven’t done this so instead what you have here is a glorified sleep tracker. If that is all you need this app is fine. But many of us buying a device like this are looking for a recovery monitoring tool as middle aged athletes. It’s incredible that ringconn can create such a complex piece of hardware, successfully I would add, and release such a half baked, useless app that has zero data integrations with outside services like Strava. Bummer. Will return this if feature isn’t added soon.

by Colorado Person 339

I really wanted to like this ring and the app. However, it has a major flaw. The heart rate data presented is generally the “average” and ranges, as opposed to resting heart rate. Average heart rate is completely meaningless. Nobody cares about that.

Resting heart rate is the key measure, and this should be easily viewable to compare the daily resting heart rate over a week, month, and year in the Trends section of the app. Instead, the Trends section shows average, minimum, and maximum, which is not very useful. The resting heart rate should be presented - just see how Fitbit does it, which is simple and perfect.

Resting heart rate shows up at just one place, and it does not present as a trend. Further, it does not look very accurate.

A more minor complaint is the y axis in the heart rate chart in the Vital Signs portion of the app. Why on earth would the y axis scale go down to 30 beats per minute? Nobody has a rate like that. Instead, the scale should adjust for the actual ranges, like it does in the Trends section of the app. At least the Trends section gets this part correct.

These should be easy fixes for you to make. Otherwise, the app is not helpful.

Thank you.

by Ghablu

This is a pretty good app overall, but the thing which concerns me is that it processes data in the cloud. We are told that the data is secure, which I have no reason to question, but I also have no way to confirm. Furthermore, the bigger issue is that if the company decides to stop cloud support or if the company goes out of business (and cannot afford to pay for the servers), then we may no longer be able to get meaningful data from our rings (as the data is processed in the cloud). One way to fix this would be to include an option to process all data locally on our mobile devices in-app, without sending any data externally. Until that time, I have to rate this 2/5 stars. If such a feature is ever added/changed, I will gladly update this to 5/5 stars.