Contact Meritrust Support
Company Name: Meritrust Credit Union
About: Meritrust is dedicated to improving your life through our mobile banking
experience. Stay connected to your money anytime, anywhere with Meritrust Mobile.
Meritrust Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Meritrust Credit Union
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Meritrust Website
Privacy Policy: https://www.meritrustcu.org/home/site/online-privacy-policy
Developer: Meritrust Federal Credit Union
Privacy & Terms:
https://www.meritrustcu.org/home/site/privacy-policy
Can I trust Meritrust app?
Protect your data and wallet. We investigate the developer's website (Meritrustcu.org), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
This app is terrible!
by Geixbdnx
I haven’t got many problems with Meritrust the bank but I hate this app. They used to have a beautiful app that was easy to navigate easy to use and had some fantastic features to help you budget track total spending and some net worth features with graphs. I was using this app at some point every day. Then sometime late last year they switched us non business people over to this current pile of garbage that looks like it was ripped off a website from 2002. I still have a hard time finding some of the features I used to use while being convinced that some don’t exist anymore. I hate this app so much that I’ve thought about closing my account and moving to a different bank altogether.
Junk - Does not work
by IDontNeedANickToReview
Beyond the UI problems, this app is garbage. I have now had two payments scheduled through the app not process. I had confirmation and scheduled it, but the app and the backend lost it. Additionally, payments will often show incorrect amounts due.
Double check everything on this app and make sure it is correct because it will screw you over for Meritrust CU’s benefit.
This is on top of other servicing issues, including botched data migration when implementing this system. They started demanding I open more accounts because they screwed up a data ETL. Basic stuff and probably in violation of the agreements made with Visa to even connect to their network.
Upgrade Regression
by Melichard
The Meritrust app used to be great, no issues. Since they have “upgraded” their app to be conjoined with a new website, it is awful. Bad enough that I am considering switching banks since the app is what I primarily use for bills. The app rarely works. It rarely loads in the first place, and if it does actually let me log in, then the accounts take a while to load. I have zero idea how they think this is a better system. I have iOS which may be the problem, but I never had issues with that on the old app.
Have a Problem with Meritrust Mobile? Report Issue
Why should I report an Issue with Meritrust Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Meritrust Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Meritrust Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Meritrust Mobile.
