RTA Go Status

Last Updated on 2024-10-24 by SPX Technologies

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Common RTA Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RTA Go app on iOS and Android devices. Solve all RTA Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RTA Go iPhone Issues and Solutions

RTA Go iOS app crashes, not working, errors
RTA Go iOS app network issues
RTA Go on iOS has black/white screen

RTA Go Android App Issues and Solutions

RTA Go has errors/crashing/not working
RTA Go server network connectivity issues
RTA Go has black screen

RTA Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RTA Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RTA Go app crashes or not working on Iphone (iOS):

Close and restart the RTA Go app on iPhone
Update RTA Go app to the Latest Version for iOS
Uninstall and reinstall RTA Go iPhone app
Update your iPhone to the latest iOS version

Fix RTA Go on iPhone unable to connect to server/internet connection issues::

To resolve RTA Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RTA Go black/white screen (blank screen) on iPhone:

Follow the RTA Go iOS app troubleshooting guide Here →

RTA Go Android App Issues and Solutions

Fix RTA Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RTA Go app issues:

Force Stop the RTA Go App
1. On android, goto "Settings" » click RTA Go app. » click "Force Stop".

Update RTA Go to the latest version on PlayStore

Clear RTA Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RTA Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RTA Go.

Fix RTA Go unable to contact server/ RTA Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RTA Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RTA Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RTA Go on android.

Solve RTA Go black/white screens issue on Android:

Follow the RTA Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SPX Technologies, developers of RTA Go.

Verified email ✔✔

E-Mail: info@riversidetransit.com

Website: 🌍 Visit RTA Go Website

Privacy Policy: https://www.riversidetransit.com/index.php/privacy-policy-for-mobile-apps

Developer: Genfare

About this app

GoMobile is an all-in-one mobile app where you can buy passes, pay your fare on your phone, plan your trip, view estimated bus arrival times and get service alerts. GoMobile is the Riverside Transit Agency official transit app and your partner for riding the bus. If your school is a U-Pass or Go-Pass partner, you will find your mobile pass here. Plus, you can log into a personalized web portal to manage your account. For more information, go to or call us at (951) 565-5002.