Contact RTA GoMobile

Contact RTA Go Support


Company Name:

About: GoMobile is the Riverside Transit Agency official transit app and your partner
for riding the bus. GoMobile is an all-in-one mobile app where you can buy
passes, pay your fare on your phone, plan your trip, view estimated bus arrival
times and get service alerts.


 
  2024-10-24

RTA Go Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: info@riversidetransit.com

Website: 🌍 Visit RTA Go Website

Privacy Policy: https://www.riversidetransit.com/index.php/privacy-policy-for-mobile-apps

Developer: Genfare








3 Most reported problems 😔💔

1.3 out of 5

What happen to my student pass

2024-08-29

by ❤️🏙️🥲😎😍🛥️

When I was at the bus stop this morning trying to get my student pass it said it has expired like when did that happen . I had used it last month why did it expire? And now it doesn’t give me a way to reactivate the wallet it’s so frustrating to use this app with all the bugs it has

broken app

2024-08-30

by Tekedafox

This app is broken. I keep trying to login with my college email but every single time that I do i’m stuck at the ‘create wallet’ screen. I type literally anything I can think of but it doesn’t let me through, this is the only thing preventing me from riding the bus free with the supposed free student pass I have. absolutely ridiculous.

Double-billed me for a Monthly Pass

2023-12-21

by Book-loving Bicyclist

Like everyone else my experience is that it crashes all the time, logs you out & won’t let you permanently dismiss the biometric popup screen either, making it an embarrassing and time-wasting process, and the route planning stuff is useless

Then I got hit with a double charge and RTA still hasn’t resolved this two weeks later.

Token was MUCH better.


Have a Problem with RTA GoMobile? Report Issue




Why should I report an Issue with RTA GoMobile?

  1. Pulling issues faced by users like you is a good way to draw attention of RTA GoMobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a RTA GoMobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RTA GoMobile.


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