Contact Shellpoint Support
Company Name: Newrez LLC
About: Shellpoint:
Easily manage your mortgage online with the Shellpoint app. All in
the palm of your hand you can view account details, select payment options,
access important documents, and more!
Download the Shellpoint app to:
- View a
snapshot of your current loan, including account details, recent activity, and
payment info.
Shellpoint Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Newrez LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Shellpoint Website
Privacy Policy: https://www.shellpointmtg.com/disclosures/privacy-policy/
Developer: Newrez LLC
Can I trust Shellpoint app?
Protect your data and wallet. We investigate the developer's website (Shellpointmtg.com), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
I want to talk to a representative from Shellpoint. About my account. Not about any other nonsense
Why have it if you’re not monitoring it
by Sir Cook 313
They had someone come to my house on a Sunday to tell me to call them this has never happened before till I used the app before the app I was in contact ever month or made my payments on the website I schedule one payment on the app now somebody rings my door bell to tell me to call shell point didn’t even get get a call from shell point I don’t ignore nt they send me this was embarrassing and unnecessary.
Side note there not open on Sunday so I couldn’t call them the day they sent somebody to my house to tell me to call them till 8 am tomorrow 🤦🏽♂️
Customer Service
by Boo Ya 69
I give it 1 should be negative one. I’ve been trying over a month to get a response from a human. Via text message, email or phone. I have all the money and have been trying to make my house payment for my Venmo account. Unable to. I have opened a new checking account. Just so I could transfer money from Venmo to that checking account so I could pay you people. Because I can’t get anybody to talk to me to tell me how to get you guys paid from my Venmo
Horrible, dishonest company
by Choppermb
I had a great credit score & never missed a mortgage payment in 20 years. Then my mortgage lender sold my mortgage this company. I have had nothing but trouble with these people they make it so you cannot pay your mortgage payment then they try to foreclose on you I’ve paid probably $10,000 in legal fees to get my account current again. This should be illegal! They have destroyed my credit score so I doubt I’ll be able to refinance my mortgage elsewhere.
Have a Problem with Shellpoint? Report Issue
Why should I report an Issue with Shellpoint?
- Pulling issues faced by users like you is a good way to draw attention of Shellpoint to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Shellpoint customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Shellpoint.
