Contact CES 2026 Support
Company Name: Eventbase Technology, Inc.
About: The official app for CES 2023 has everything you need to make the most out of
your CES experience:
Find essential information about exhibitors, sessions,
and speakers. Then explore and navigate intuitively around the event with our 3D
maps and transportation information.
CES 2026 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CES 2023 Conference Website
Privacy Policy: https://guidebook.com/privacy
Developer: Guidebook Inc
3 Most reported problems 😔💔
Disappointed, did y’all even test this?
by Saamers Reviews
There’s a hundred things I can point out, like
- the fact that I couldn’t even submit feedback through the app, so I had to place a permanent rating on the App Store
- The LinkedIn buttons are freaking useless. -.- I have no way of going through to the LinkedIn of the user, when you tap on it, it takes you to the sign in page of an in app browser and won’t let you open in the LinkedIn app or in an external browser. I can’t even just copy the url manually -.-
- Did y’all have interns build this in a month without QA, because there’s so many ways it uses older mobile styles, apis and architecture
- 3D map? For real guys, what was the point of making it 3D if everything has the same height?
- Speakers can’t be messaged directly -,- You have to find them by name and then message that user profile, which is different from the speaker profile. So if a speaker has a common first and last name used by another participant, you have no clue which one belongs to the speaker
- What exactly does the “fee $” next to certain events mean? I am pretty sure I didn’t miss it in the tutorial. Well I won’t know because there’s no way to access that walkthrough anymore.
Almost Totally useless
by G Fones
I think it's an embarrassment for CES to use this app. It's a cute database to browse through companies and seeing some details about them, but that would take a few months!
It's nice to see what keynotes are showing (switch could all fit on a single piece of paper).
But the map is totally useless. 3D? Why?
You can't even figure out what areas are sectioned off for what technology. Just lid up a 2D PDF and problem solved.
Instead, all you get are 3D boxes. And when you zoom in, you still see 3D boxes with numbers in them? There is no way to know what numbers represent what company. And good luck with trying to see anything if you don't know what 'floor' the exhibits are on 0...5!
I have a mission to explore new or innovative companies looking to solve a particular problem. But this app is only good if you know the name of the company. Off course if I already knew the name I could contact them directly. So much for focusing in on the right niche and finding companies filling that niche or knowing what companies are nearby the current one you're visiting.
No added value
by Mmejiaaa
The all is basically a giant database of information with no automation and doesn’t make the attendee experience any better or easier. The 3D map is useless. Go back to 2D and show me where I am at in real time
Have a Problem with CES 2026? Report Issue
Why should I report an Issue with CES 2026?
- Pulling issues faced by users like you is a good way to draw attention of CES 2026 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CES 2026 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CES 2026.
