Boot Barn Reviews

i’m so happy boot barn finally has an app, i’ve been waiting for this! but i would love if y’all would add a wishlist feature, that would make BootBarn perfect!

My favorite store finally has an app!!! Yayyyyy and There’s so much more than just shopping . There’s a lot of cool stuff on BootBarn I’m pretty impressed. I can even find local rodeos and listen to a free country radio in BootBarn while I shop. This is too cool , nice job boot barn!

Such a nice app with country outfits with user friendly and easy to navigate. Can find all exotic tshirts and boots. Loved it!!!

doesn’t let me log into my account and says my password is wrong but I changed it thinking it was wrong but it still isn’t working. it also doesn’t loud the account button. many glitches in BootBarn.

Every time I scroll to brows it takes me back up to the same things I already looked at whether I hold my finger on the screen or not. It also keeps kicking me out. I had to delete and just shop online

BootBarn is slow and doesnt show you your orders when u buy online, alot of bugs, i love BootBarn but i wish it would work faster and better.

Shopping Boot Barn while listening to country music within BootBarn ? Who woulda thunk!?!

Several buttons don’t work, difficult to navigate. Not BootBarn you want when you just want to find a product in your locale store.

Won’t load the account page so there’s no point in having BootBarn if I have to use google to sign in to their website

Feels a little busy and messy like a newspaper. There were a few places where it glitched and had large patches of white blocking parts of the screen.

I love BootBarn and store! Super cute western clothes, a bit pricy tough. I recommend that we can heart items and make wishlists please!

Filters don't truly work when browsing for products. If I filter for men's I still get women's. And if i filter by brand for Ariat, I still see other brands mixed in.

It’s showing a store in Tallahassee and won’t let me show a different store and I don’t even live in that area!!

Not just a typical shopping app, so much more!

Great app. The prices are reasonable. Never lagged👏👏

I am in love with the boot barn and they Have good stuff to choose from

Love that there is an app but wish I could see inventory levels at my local stores after I select an item like on the website with an available today option after I type in my zip-code, that way I know which store to go to get my item.

I can’t log into my account and I can’t see the things I was going to buy 😏

I like BootBarn but I can’t make a purchase. I enter all my details in the checkout and on the last page where it says “place order“ I click it and it never goes through.

Normally I’m on boot barn nonstop. However, it has been extremely slow and it says it’s still loading whenever I try to change tabs or look at things.

What is the point of an app that won’t actually let you complete a purchase? I’ve been trying for more than a week with no success. Ridiculous.

The boots met the expectations I had. They were comfortable and easy to wear. Appreciate.

Smooth e-commerce experience for country outfits. Would love to be notified more for the deals as soon as they hit the stores.

I love having BootBarn on my phone, makes shopping on this app a lot easier, however I’ve been having problems with it. For a while now I’ve been trying to access my account info(my points) and everytime I click on the account button it just is frozen and forever loading. Please help!

So much to choose from and so many sales

Always a great experience with boot barn in store or online

I have been a shopper at BB for around twenty years I love all the new options and variety. My 4 children are also now avid BB shoppers. I can’t tell you how glad we are about all the new openings. I’m so happy with all of my recent purchases. The only thing that makes me sad is when my rewards disappear 😕. I just feel after you’ve been with y’all for so many years you should get something special like rewards that don’t expire. Consider it. It might keep others away from the competitors. Anyway thank you for all the great outfit memories all these years. Regards. KF

The good feature of BootBarn : It locates its stores quite well. You can search the products through key words quickly. The filters are good to narrow your searches.
The bad part is the super important part. You CAN’T use it to find the actual inventory in stores to have a try on.
And I don’t mean just one pair of jeans or a pair of boots.

What I mean is that there can be a whole collection of a brand missing that is stated on BootBarn to be present in a store.
So for example, if you’re looking for a particular label of jeans… BootBarn will enable shoppers to check the availability AT THE STORE OF YOUR CHOICE (by tapping the “in store” button).

That feature is broken.

Three different stores were supposed to have a certain label available in several styles today according to BootBarn , but the employees couldn’t locate a single one.
I think that’s really frustrating. People like to
see products on an app -but many like to actually know where they can find it to try it on; especially boots. Boots don’t always fit the same!
The return policy is good, but gas and time mean a lot to most of us today.

Fix this and you’ve got five stars from me

… it stopped working. I can no longer Sign In or choose Account tab. All the other features work except these two. Apparently there is a bug preventing the login/account screen to load. Doesn’t matter if on wifi or cellular.

Good layout kinda buggy. The in store rewards and app rewards don’t connect either. I’ve probably spend 400+ so far in store and have zero rewards because it doesn’t carry over to BootBarn .

I had an address I no longer use and when I tried to change it BootBarn would not let me and decided to remove my current address on its own so no I’m stuck with an order that’s being shipped out to an address I no longer live at.

I have now bought my first pair of boots ever and now 3-4 different hats that are all awesome. It’s mailed professionally done, looks super, and fits well!

I like how good the pricing is for everything in this store! I’m definitely recommending this!!

It’s a good and easy to use app however I really wish that the “in stock” option was a little more transparent.

They always have styles for my boys and when in store, the staff are always so helpful.