Contact TNAS mobile 3 Support
Company Name: Noon Technology Company Limited
About: TNAS mobile 3 is a dedicated mobile APP for TerraMaster TNAS devices, it can
only work with TNAS device running TOS 5.1.
TNAS mobile 3 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Noon Technology Company Limited
Verified email ✔✔
E-Mail: pm@terra-master.com
Website: 🌍 Visit TNAS mobile Website
Privacy Policy: https://www.terra-master.com/global/privacy-app/
Developer: terra master
3 Most reported problems 😔💔
Hangs on backing up iPhone videos
by Another Pi User
Does not appear related to size of video. Any pictures after the video file that won’t back-up, also will not be backed up. Workaround in review before this one does not work for me. Rebooting Terra NAS does not help. Hard reboot of iPhone also does not resolve problem. No technical support. Have been trying to complete a picture/ video backup of my iPhone for 3 weeks. Should have bought another NAS. Disappointed!
Backs up photos but not video
by H.E.Gemony
iOS “Photos” App stores many different file formats (jpg, tif, HEIC and mov among others). Have tried many different versions of this app and all of them do a reasonable job of backing up photos from an iPhone to the appropriate folder in the TNAS server, but it chokes on stored .mov files and refuses to back them up.
Not working
by Unkltravvy
I deleted prior tnas mobile app. Installed this new one. Tried to download photos from phone and app says, ‘you don’t have the most recent version. Please update.’ Then it takes me to the app center where app shows OPEN (instead of UPDATE) because I have the newest version. Smh
Have a Problem with TNAS mobile 3? Report Issue
Why should I report an Issue with TNAS mobile 3?
- Pulling issues faced by users like you is a good way to draw attention of TNAS mobile 3 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TNAS mobile 3 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TNAS mobile 3.
