Rooms Status

Last Updated on 2024-09-06 by Things, Inc.

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Common Rooms Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rooms app on iOS and Android devices. Solve all Rooms app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rooms iPhone Issues and Solutions

Rooms iOS app crashes, not working, errors
Rooms iOS app network issues
Rooms on iOS has black/white screen

Rooms Android App Issues and Solutions

Rooms has errors/crashing/not working
Rooms server network connectivity issues
Rooms has black screen

Rooms iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rooms app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rooms app crashes or not working on Iphone (iOS):

Close and restart the Rooms app on iPhone
Update Rooms app to the Latest Version for iOS
Uninstall and reinstall Rooms iPhone app
Update your iPhone to the latest iOS version

Fix Rooms on iPhone unable to connect to server/internet connection issues::

To resolve Rooms network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rooms black/white screen (blank screen) on iPhone:

Follow the Rooms iOS app troubleshooting guide Here →

Rooms Android App Issues and Solutions

Fix Rooms not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rooms app issues:

Force Stop the Rooms App
1. On android, goto "Settings" » click Rooms app. » click "Force Stop".

Update Rooms to the latest version on PlayStore

Clear Rooms App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rooms app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rooms.

Fix Rooms unable to contact server/ Rooms internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rooms » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rooms » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rooms on android.

Solve Rooms black/white screens issue on Android:

Follow the Rooms android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Things, Inc., developers of Rooms.

About this app

Unleash your inner creator and step into the world of 3D creation with this app – a new, free app for creative builders, cozy gamers and curious minds.